Heat Pump Repair Services in Fairfax, VA

"Prompt efficient courteous patient. Highly recommend."

"My AC issue turned out to be a complicated one. I had a leak in the AC line set, but it was very difficult to diagnose. Albert was great in following proper steps and finding the issue. What I liked most about him was that he was very persistent in finding the leak, and logically eliminating the areas that did not have the leak. Albert patiently answered all my questions, and showed me the problems as he found them. I had this issue last year, but few technicians I called did not want to find the leak and solve the problem. Instead, they either recommended making major repairs such as replacing inside coils, or offered bubble-gum fix of adding the refrigerant with a solution that "may" automatically find the leak and plug it from inside. I chose the easier economical option because the technician told me that it works 95% of the time. Well, it lasted one-year, but the problem came back this year. I guess, I was among the unlucky 5% of the people. I have been very frustrated with this issue, and dishonesty in this profession. If you call some of the big names in the area, they cost arm and leg (and possibly an eye) for solving the problem. Many of these big companies also pitched selling new equipment just from listening to my issue on the phone. I didn't have to worry about it with Albert. I took a chance with him, and he came through. He never tried to sell me anything more than what I needed to fix the problem. Every step of the way, he gave me right advice. And with his persistence, he found the issue and fixed it at a very reasonable price. I will definitely hire him again for any future needs."

"The service I received was highly professional. Everyone involved was very communicative, prompt, and kind. All our needs were meet and the work is top quality."

"Excellent willingness to work with us to find best system at the lowest cost."

"My experience with ARS was extremely positive when compared to another competitor who was only interested in a sale. ARS is lucky to have Andrew, who is a good salesperson and problem solver. Melvin, the technician, and Josh did a great job on the installation. ARS' pricing is competitive."

"Responded to my initial request for an inspection/service same-day. Pricing extremely reasonable. I contracted for annual maintenance/service."

"He was knowledgeable and personable."

"I submitted my request for a contractor online around 10 am on a Saturday morning for a furnace that was not turning on. He immediately called me to let me know when he could be at my house. He called when he was on the way. He had the part I needed on his truck and finished the job in less than one hour. The total repair was $120. I think he was finished before noon. Very nice."

About us: "M.E. Flow offers FREE in-home consultations for replacement HVAC systems and we are an authorized dealer of most major brands. Established in 1951 by Millard Edward Flow we remain family owned. Replacing your HVAC system and water heater is a big investment. When you go with M.E. Flow your satisfaction is guaranteed. We do not install customer supplied equipment, do new construction, or give quotes over the phone. We send a professional home comfort advisor to your home--even meet you after hours. During your home visit we will design you the perfect system, answer all your questions, and get your system in the family budget. Financing and/or rebates are typically available. Qualified Staff: You get a team of professionals, NATE certification means your getting the best. Company employees are required to pass a background investigation which include a criminal records check and drug testing. We also offer the best guarantees."