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"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"Charlie and his son did an outstanding job installing screening on my covered deck. The result is a high quality, exceptionally strong white aluminum structure, 8 foot high screening without the need for horizontal center bracing; presenting a finished and delightful appearance. In addition to high quality materials, the finished appearance and structural integrity is due to meticulous notching, careful laser measuring, proper tools, experience and craftsmanship. I opted for AllergyGuard screening and will write another review once Iâ ve had enough time and weather changes to determine if it was the right choice."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"It was a pleasure working with Hamid and his team. Their work was very professional and within budget. I greatly appreciated that we could collaborate on my project discussing different materials and looks that, when finished, exceeded my expectations. I couldn't possibly be more satisfied and highly recommend HRB."

"Absolutely terrible communication and poor workmanship. I have a contract to update my screened in porch. â 3 day jobâ started June 24 and now it is July 24. Havenâ t heard from anyone in over a week despite talking to Rob on three occasions about completing the project. Curtis stood me up for an appointment. Jay continues to ignore my communications and the original salesperson has apparently left the company. If you want a headache and a nightmarish experience by all means, otherwise, look past this company for your project needs. I take it at this point itâ s just not going to get completed."

"just finished renovations of my 30 years old home. Now it looks brand new gorgeous. RC home improvement design was lowest bidder among other nine contractors. The Head of the team Randy was always there to make sure people's quality work. I'm ready to hire him again to other projects. Because RC finished and cleaned the debris before the contract scheduled date. I highly recommend you to ask RC for a proposal before you decide to improve your home. Thank you, Mohammad"

"Leo's Home improvement exceeded my expectations. I have been trying to get my deck enclosed for the pass 8 years or so but due to county restrictions I was not allowed a roof. Peter came up with this brilliant idea to just build another deck on top with an insulated roof. He was persistent with dealing with the county office for about a week until he got approval. I must also point out that he was there every day either working or ensuring that everything was being done correctly. I highly recommend Leo's home improvement and I am passing out his information to all my friends. I have received compliments from all my neighbors on how much they love it."

"Hiring this company has been a huge regret. I hate writing bad reviews for companies but there is no way that we can say anything positive. Once you sign the contract, you are hosed. We hired them to do install a Louvered Pergola on our deck. We signed the contract on June 7, 2025 with their salesperson Bart, which said they were expired in installation these. Which were later were told by their electrician that he never did this before. This project was horror from the beginning. First they measured the area incorrectly and started to install the pergola in front of our windows. We had to point this out to them. They then had to lower our sunroom windows. Now here we in Feb 2026 the job is still not complete. I have reached out to them several times. We were not able to install a ceiling fan because of the incorrect measuring, and the pergola isn't functioning. Bad remote, incorrect electrical wiring??? Don't know. DO NOT HIRE THEM!"

"Archibuild performed an over garage addition and kitchen remodel for us in 2023. From the design, bidding, execution of the work, and closing the project we had an amazing experience. Tito was the only contractor we talked with that provided a design option to achieve our goal for our kitchen without having to do an additional bump out. He quoted the work and length of time. We not only stayed within the initial budget but the work was also finished earlier than expected. Tito, Dan, and Tsiky were responsive and so helpful in making decisions on the project. We lived in the house during the renovation and they designed the timeline so that we lived without a kitchen for as little time as possible. The site was also very clean both inside and out. We didn't have to live in a dusty construction zone and our HOA gave us compliments on the project site cleanliness outside. We highly recommend Archibuild and plan on hiring them again for future projects."