Heat Pump Repair Services in Falls Church, VA

"It was a cold and rainy Saturday night when I came home. I was expecting to have a warm toasty homecoming except I was greeted with chilly air and coldness of the floor. I discovered that the thermostat had stopped working. It was late so I called the company that I had been using for years, though I was a bit reluctant to call since the last experience with them was bordering a rip off. After I left a message, before I jumped into my bed intenting to ride the cold night out, I decided to use Angie's List and perhaps I would have someone call me on Sunday morning to do the work. Shortly after I placed the project info, within a few minutes I got a text from Matt Conde of Conde Tech Services. They said they could come out tonight if I am up for it. I said to myself, wow, these guys really work quite hard, so without any hesitation I decided to give them a try. Matt and his brother showed up at around 12:30 am and got to work right away. It turned out that the problem was not the thermostat but something to do with the electrical wiring of the system. In any event, they ended up did not finish the diagnosis and repair until around 3 am that morning. Matt and his brother had to take turn going out in the cold to work on the heat pump. I was quite impressed with the dedication and passion that they had for their job. These days, you don't find that many folks out there who are passionate about their jobs. So I asked them why they started their business and Matt explained that he and his brother were working for a large company for many years and they became dissatisfied as to how the emphasis had been placed on profits over the customer service. At the end of the night (or crazy early Sunday morning), I was very thankful for Conde Tech Services and they have earned a life time customer. :)"

"Albert responded immediately to my email. He arrived in 20 minutes, quickly diagnosed the problem and made the repair."

"The service I received was highly professional. Everyone involved was very communicative, prompt, and kind. All our needs were meet and the work is top quality."

"He was very easy to get in touch with. He was on time. Cleaned up and left no mess. Very quiet while they were doing the work. Overall, we cannot say enough about how excellent the service was!"

"Provided great service when it was an emergency at my mothers house and got here AC back up and running right away and was also able to service my unit same day. He showed me exactly what was wrong and was very honest and fair with the pricing and repairs. Saved my mother a lot of money!!! He definitely has a customer for life with me. His knowledge and professionalism is excellent!!!! I would recommend him to anyone!"

"Danny McConaty is an outstanding service technician. He is very experienced and does a thorough job of servicing the equipment. I would highly recommend Danny. He is both a personable and a professional service technician."

"Responded to my initial request for an inspection/service same-day. Pricing extremely reasonable. I contracted for annual maintenance/service."

"Repair technician was very knowledgeable and gave advice for avoiding problems in the future. I will definitely call this company again for routine maintenance as well as emergency repairs."

About us: "M.E. Flow offers FREE in-home consultations for replacement HVAC systems and we are an authorized dealer of most major brands. Established in 1951 by Millard Edward Flow we remain family owned. Replacing your HVAC system and water heater is a big investment. When you go with M.E. Flow your satisfaction is guaranteed. We do not install customer supplied equipment, do new construction, or give quotes over the phone. We send a professional home comfort advisor to your home--even meet you after hours. During your home visit we will design you the perfect system, answer all your questions, and get your system in the family budget. Financing and/or rebates are typically available. Qualified Staff: You get a team of professionals, NATE certification means your getting the best. Company employees are required to pass a background investigation which include a criminal records check and drug testing. We also offer the best guarantees."