Although we can probably do a lot of things we have found over the years. We figured that we can achieve a higher level of customer satisfaction when we stick to our core values and provide the service that we are best at. That is a Five Star Bathroom Solution Project. We love to stay in our own lane.
"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."
Leah N on September 2024
Although we can probably do a lot of things we have found over the years. We figured that we can achieve a higher level of customer satisfaction when we stick to our core values and provide the service that we are best at. That is a Five Star Bathroom Solution Project. We love to stay in our own lane.
"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."
Leah N on September 2024
Veteran owned and operated, 15+ years of construction experience. Remodeling, repairs, revisions and touchups. Professional polite and courteous.
"The Derik and his team did a wonderful job! He exceeded my expectations and my family and I our enjoying our renovated home. Derik is fair and goes the extra mile to deliver quality work!"
Aulanda S on August 2024
Veteran owned and operated, 15+ years of construction experience. Remodeling, repairs, revisions and touchups. Professional polite and courteous.
"The Derik and his team did a wonderful job! He exceeded my expectations and my family and I our enjoying our renovated home. Derik is fair and goes the extra mile to deliver quality work!"
Aulanda S on August 2024
JC Siteworks & Septic, helmed by experienced owner Jason, boasts over 25 years of expertise in septic system solutions. Specializing in pumping, installations, and maintenance, we prioritize seamless operations for residential and commercial clients. Our dedicated team ensures efficient septic services, addressing every need with precision. From routine maintenance to complex installations, we deliver reliable solutions that stand the test of time. Trust JC Siteworks & Septic for unparalleled experience, quality workmanship, and a commitment to the longevity of your septic system. Your satisfaction is our priority, making us the go-to choice for comprehensive septic solutions.
JC Siteworks & Septic, helmed by experienced owner Jason, boasts over 25 years of expertise in septic system solutions. Specializing in pumping, installations, and maintenance, we prioritize seamless operations for residential and commercial clients. Our dedicated team ensures efficient septic services, addressing every need with precision. From routine maintenance to complex installations, we deliver reliable solutions that stand the test of time. Trust JC Siteworks & Septic for unparalleled experience, quality workmanship, and a commitment to the longevity of your septic system. Your satisfaction is our priority, making us the go-to choice for comprehensive septic solutions.
With over 25 years of professional general contracting experience we are here to provide you with full restoration and remodeling services. We will work with your insurance company and offer great deals to retail customers. Dalton Home Center offers everything! We specialize in flooring, cabinets, drywall, paint, additions, insurance work, government projects. YOUR INSURANCE SPECIALIST Visit our showroom at 4995 North Henry Blvd Stockbridge Ga 30281. 5 Year Warranty on everything we touch!!!!!!!!!!!!!
"If you never read another review, read mine!! Not only has Tony & his fantastic crew done so much professional, exquisite work for me at my own home, they have also done work for my extended family. Total home renovations top to bottom with excellent communication and accountability along the way! I’m not new to renovations due to my professional background as a large loss insurance property adjuster. I’ve referred MANY friends and acquaintances to Dalton Home Center because my referrals trust my judgement due to my previous experiences. Every single time, I refer them to Tony and the Dalton Home Center Team, I ALWAYS get a whole hearted thank you from my referrals! Whether it’s residential, commercial or multi-family oriented, you will not regret hiring this team!!"
DAVIS K on November 2023
With over 25 years of professional general contracting experience we are here to provide you with full restoration and remodeling services. We will work with your insurance company and offer great deals to retail customers. Dalton Home Center offers everything! We specialize in flooring, cabinets, drywall, paint, additions, insurance work, government projects. YOUR INSURANCE SPECIALIST Visit our showroom at 4995 North Henry Blvd Stockbridge Ga 30281. 5 Year Warranty on everything we touch!!!!!!!!!!!!!
"If you never read another review, read mine!! Not only has Tony & his fantastic crew done so much professional, exquisite work for me at my own home, they have also done work for my extended family. Total home renovations top to bottom with excellent communication and accountability along the way! I’m not new to renovations due to my professional background as a large loss insurance property adjuster. I’ve referred MANY friends and acquaintances to Dalton Home Center because my referrals trust my judgement due to my previous experiences. Every single time, I refer them to Tony and the Dalton Home Center Team, I ALWAYS get a whole hearted thank you from my referrals! Whether it’s residential, commercial or multi-family oriented, you will not regret hiring this team!!"
DAVIS K on November 2023
We are providers of construction services in the Georgia area. Our mission is to maintain the highest quality and professionalism from start to finish. We are confident in our results because all our jobs are custom for the needs of each home. We strive for the highest degree of quality products and workmanship. During the years in business, Oscar has satisfied many customers. It is our reputation of quality work, professionalism, and customer service our customers continue to rely on us for their needs. To understand the expectations of our customers, we take great care to work and communicate with every customer professionally. We base our reputation on service, safety, and quality. Call us today and find out how we can meet all your General Remodeling needs!
"Great went really well"
Edward C on March 2025
We are providers of construction services in the Georgia area. Our mission is to maintain the highest quality and professionalism from start to finish. We are confident in our results because all our jobs are custom for the needs of each home. We strive for the highest degree of quality products and workmanship. During the years in business, Oscar has satisfied many customers. It is our reputation of quality work, professionalism, and customer service our customers continue to rely on us for their needs. To understand the expectations of our customers, we take great care to work and communicate with every customer professionally. We base our reputation on service, safety, and quality. Call us today and find out how we can meet all your General Remodeling needs!
"Great went really well"
Edward C on March 2025
Virtually diagnose and/or repair your appliances and HVAC units today without anyone stepping foot inside your home! Starting at $40 you can take control of your home appliance repairs via video chat with a certified technician when it’s convenient for you. Make an appointment today on our website. Neli's certified technicians will work with you to conduct either a diagnosis to find out what's wrong or a repair. You will use Neli’s advanced video chat technology during your appointment. Schedule your appointment today at nelihome.com or call us at 833-876-0900!
"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."
Jennifer S on March 2025
Virtually diagnose and/or repair your appliances and HVAC units today without anyone stepping foot inside your home! Starting at $40 you can take control of your home appliance repairs via video chat with a certified technician when it’s convenient for you. Make an appointment today on our website. Neli's certified technicians will work with you to conduct either a diagnosis to find out what's wrong or a repair. You will use Neli’s advanced video chat technology during your appointment. Schedule your appointment today at nelihome.com or call us at 833-876-0900!
"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."
Jennifer S on March 2025
"We do it right even when no one is looking". Call Merri for your appointment today! Additional phone - (478) 953-8518. Additional email - info@westplumbinginc.com. Additional DBA - West Plumbing. Award winning. Visit:http://www.elocallink.tv/vp6/spon-fcsa_a.php?fvm=1&sponid=BTEHPwdhUDBQYg==&vid=VWFUbQRgVz9QawEy
"We recently needed some significant work to be done on our plumbing. We contacted a few local plumbers. But, only West Plumbing gave us the only reasonable price to come out and determine what was needed. they are the only plumbing company that gave a us a written estimate( with photos) and not a guess-ti-mate. This company was very knowledgeable about what needed to be done. They also did not cut corners and made sure the city issued them the correct permits and did a final inspection of the work. We deeply appreciate the West Plumbing team of Brittany(office) and Rob(Master plumber) and Dewalt(Plumbers Assistant). The West Team made sure we understood every step of the process. Everyone, was Respectful, Approachable, Professional, Hardworking and Honest. That is what really sold us, the integrity/Honesty. We highly recommend this company for those who are looking for a reputable company. They provided such excellent service and successuflly resolved our plumbing issue."
Lisa T on December 2021
"We do it right even when no one is looking". Call Merri for your appointment today! Additional phone - (478) 953-8518. Additional email - info@westplumbinginc.com. Additional DBA - West Plumbing. Award winning. Visit:http://www.elocallink.tv/vp6/spon-fcsa_a.php?fvm=1&sponid=BTEHPwdhUDBQYg==&vid=VWFUbQRgVz9QawEy
"We recently needed some significant work to be done on our plumbing. We contacted a few local plumbers. But, only West Plumbing gave us the only reasonable price to come out and determine what was needed. they are the only plumbing company that gave a us a written estimate( with photos) and not a guess-ti-mate. This company was very knowledgeable about what needed to be done. They also did not cut corners and made sure the city issued them the correct permits and did a final inspection of the work. We deeply appreciate the West Plumbing team of Brittany(office) and Rob(Master plumber) and Dewalt(Plumbers Assistant). The West Team made sure we understood every step of the process. Everyone, was Respectful, Approachable, Professional, Hardworking and Honest. That is what really sold us, the integrity/Honesty. We highly recommend this company for those who are looking for a reputable company. They provided such excellent service and successuflly resolved our plumbing issue."
Lisa T on December 2021
DHP Builders offers a wide variety of home remodeling. We have the greatest team and tools to execute your dream home into a reality. Nothing compares to the experience of home remodeling before and after. Find today for all of home remodeling services by calling
DHP Builders offers a wide variety of home remodeling. We have the greatest team and tools to execute your dream home into a reality. Nothing compares to the experience of home remodeling before and after. Find today for all of home remodeling services by calling
Home remodeling and repair
Home remodeling and repair
Earls Heating and Air Conditioning has been serving central Georgia since we opened our doors in 1985. We are family owned and operating, ready to serve you with all your hvac and plumbing needs. We are the plumbing company to call when you need fast, friendly, reliable services. Our professionals handle each issue with the individual attention it deserves. Call us today for more information on our new client discount!
Earls Heating and Air Conditioning has been serving central Georgia since we opened our doors in 1985. We are family owned and operating, ready to serve you with all your hvac and plumbing needs. We are the plumbing company to call when you need fast, friendly, reliable services. Our professionals handle each issue with the individual attention it deserves. Call us today for more information on our new client discount!