Get matched with top heat pump installers and replacers in Fort Smith, AR

"The tech arrived very quickly and worked for almost an hour to clear the plugged drain and got the air conditioner back running when the outdoor temperature was in the 90's. Kinty Jones has been our A/C service company for many years as my Dad and I have several rental units, homes and businesses. They were always fair on the price and always there on time and stayed till the job was finished.  You will never be sorry to call them when you have heat or A/C problems in the NW Arkansas area. "

"Hunter was quick to respond to my service needs. Reasonable pricing and quality work. We will always use Farrar Heat & Air!"

"We added a spacious garage to our home and wanted to install a mini split system while relocating our existing air conditioning unit. Since my husband and I were new to mini splits, we had plenty of questions. Taylor the owner of Shaffer’s heat and air was incredibly helpful in guiding us to the best system for our house and garage. They sent Stephen out to handle the installation, and Stephen arrived right on schedule, proving to be both friendly and efficient. The project took two days, and on the second day, Taylor joined Stephen to wrap things up. They worked seamlessly together, completing the job on time with everything looking tidy and well-organized. It's been over a year since the installation, and everything is still functioning perfectly! We will definitely be using Shaffer’s heating and air for our next project! Thank you guys!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"I initially contacted three separate companies about solar panel installation. Solergy is the only one who seemed interested in my business and called me back right away to schedule a consultation. Roderick, the Sales Rep, was able to set up an appointment for the following day. When he arrived, he was very professional and courteous. He explained thoroughly the benefits of having solar panels, the type of superior quality solar panels they install (with individual micro-inverters for each panel) (all with a 25-year warranty), the cost, rebates, and tax incentives involved, and the typical installation process... from local permitting (including submissions to our local HOA), to the physical installation of the panels. By the time he left, I felt my wife and I had all the information we needed to make a decision on how we were going to proceed. Our biggest debate was how big a system we wanted to put on our roof, but Roderick was patient with us while we discussed our options. We felt no pressure to rush things. He gave us the time we needed to make the best decision for our needs and intended purpose for the system. I appreciated that. On the day before installation day, they dropped off the pallets of panels and other hardware. I recommend having an area cleared in your garage or carport for when they drop it off to keep the items secure and the boxes from getting wet and soggy if it happens to rain in your area overnight. They worked quickly and efficiently on installation day, and had the complete system installed on my house in one full day. They got there at 7:30 in the morning, and they were done by 4-5 p.m. that afternoon. The crew was friendly and courteous, and answered all my questions about the installation as the day progressed. I was happy and satisfied with the installation, and it looked professionally done. A day or so later, they provided a system monitoring app I could use to monitor the health of my system, showing information from each individual panel, an overview, and a really cool feature, where you put in the price you’re currently paying (per kilowatt hour) for energy, and it will tell you the equivalent amount you are saving by having the system installed. All real-time information. I think it’s pretty cool. Overall, I think they did an excellent job, from the first inquiry to the follow-up visit and calls during and after the installation. I would and will be recommending them to all my local family, friends, and neighbors. If you like this review, let them know that Don Jones in Haslet, Texas sent you. (When you purchase your system through them, they have a top-notch referral program, too!)"

"So far when Choice Home Warranty is needed they are right trying all there mite to complete what need that I have. I call about my heating system today and they started right then trying to locate a technician to repair or as they say replace. I just know it's very cold and we need the heat very much there is small children in the home. I believe the CHW will do what they say they'll do and more."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

We have many years experience, but most importantly, we care about doing a job thorough and right. You can't teach someone to care, it is something that just naturally comes to a select few. Please have a look at our reviews if you don't want to take our word for it.

Radiance is here to get your home back in shape. We provide a complete spectrum of Exterior Home services with professional and personal care for each client's needs. We are here to guide you and give you our advice based on your goal and dream. We believe in value. Call us today so we can turn your dreams into reality

"I called Keenan and he came out the same day for servicing my HVAC system. He was professional and great to work with. I would recommend his services anytime. Thank you Keenan for your help."