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"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

"The team at Citiscapes, were great. They understood the scope of work and completed it on time without a hitch. We wanted to add onto the back of our pool a grass area around pool for our dogs to be able to run all around the pool chasing each other and yes, more exercise for them. When I had the pool 2022 installed it took our past pool company 15 months to complete, this year they went bankrupt, and we no longer have a warrantee. I will be calling Citiscapes for our next pool installation."

"Emanuel and his team did an absolutely amazing job remodeling our backyard! We’ve worked with him multiple times over the years, and he always delivers beyond our expectations. His work is fast, high-quality, and incredibly detailed. Not only does he bring a great vision to every project, but he also leaves everything spotless. I trust him completely and wouldn’t go to anyone else for our home projects. Highly, highly recommend! Emanuel y su equipo hicieron un trabajo absolutamente increíble remodelando nuestro patio! Hemos trabajado con él varias veces a lo largo de los años, y siempre supera nuestras expectativas. Su trabajo es rápido, de alta calidad y con un nivel de detalle impresionante. No solo aporta una gran visión a cada proyecto, sino que también deja todo impecable. Confío en él completamente y no recurriría a nadie más para nuestros proyectos en casa. Lo recomiendo muchísimo!"

"Great work and quick response."

"Showed up and time and completed are work"

"We contracted Outdoor X-Scapes for a new pool build, plus landscaping in the back and front yards of our home. Our designer created a beautiful design for us and within our budget. We were so excited to start our dream backyard. After we made our initial deposits, things seems to start quickly. Within a few weeks the construction on our pool began. In the end of October the excavation was completed and the rebar and installation of the plumbing and electrical began. Little did we know, we didn't fully pass our 1st inspection because the conduit for the wiring was not to code with the cities requirements. We were not home at the time of the inspection and were not aware of this. The company apparently missed it as well. The shotcrete was installed around Thanksgiving. Our designer called us shortly after and advises us that he "forgot" to write the pool cooping in the contract! He tells me that we have to do a change order and not to worry, because while we have to pay for it, he is going to pay us back from his commission. Yes this man promised to give us our money back basically out of his paycheck. Okay, I say, everyone makes mistakes and I don't get angry or upset with him. I agree to the change order. After the shotcrete, our pool tile was installed. Unfortunately we were not home the day it was installed and when we got home we were surprised to see that it was not what we had picked out. Why? Our designer had told us to pick "any 6x6 tile" from the National Pool Tile website. So we did. We provided him the information and thought that's what were getting. Nope! Apparently the tile we chose was an upgraded tile. Instead of contacting us and letting us know and offer us the option to choose something else or pay for the upgrade, he thought he would pick something close for us. We chose a teal and sand colored tile, because we wanted a more beach or tropical feel... We got ROYAL BLUE. Not only did he pick it for us, he lied to us about it, until we confronted him face to face and he finally admitted he was afraid to call us! So now we have this royal blue tile that we don't really like but he says to make up for this mistake, he's going to give us an upgraded pool interior at no additional cost to us. We agree. Next they showed up to install our landscaping with a two hour notice! I was already at work, and could not return home. I was surprised because when we signed our contract, he advised us that we would be able to go to the local nursery and pick out our plants and tree before the landscaping install. That NEVER happened. As a matter of fact, he chose our landscaping for us too! What a thoughtful guy! No, incredibly rude and unthoughtful. We have an HOA and only a selective few plants are permitted in the front. He picked a cactus for us, and we have a small child. So clearly this guy has not listened or learned anything about our family after his many trips to our home. I thought, well at least he did listen when I said no palm trees, but we were still shocked that he never consulted us on our plants. I decided be nice and not rip him to shreds over it. So now it's time for final inspection on the pool and guess what, when the inspector returned - we failed. We failed for several reasons. Part was due to things we didn't do and part was because of the electrical wiring conduit not being up to code. As a homeowner we failed because we were not advised by our builder what was and wasn't allowed per the city code. Although if you ask our designer, he gave us a packet with information. He did not. He actually has never given us anything, no packet about safety and city code, no owners manuals... NOT A **** THING. So we find out that because we don't have a pool fence, we need door alarms and we can not have a pet door as it is considered direct access to the pool. So our designer tells us to go down to the Home Depot and get door alarms. Simple enough, right? So we thought. We were lucky enough to still have our original back door (not sliding glass) from when the house was built, so we put it back on and that solved the pet door problem. So we tell our designer that we have addressed all of the homeowner issues. He says they have fixed the conduit issue. We call for another inspection. WE FAIL AGAIN. The Home Depot door alarms are not up to city code either! And surprise the conduit is not up to code still. It is supposed to be 12 - 18 inches deep... it was 1. 1 freaking inch deep. So we remove the door alarms, and head over to the local pool supply shop and buy their door alarms at 3 times the price we paid at Home Depot. Our builder called the inspector to determine exactly what the "issue" is. He advises that the spot behind our pool step is the problem and the conduit should be 12 - 18 inches deep but can be 6 inches if they cover it with 2 inches of concrete. Our designer texts me and says they are just going to cover it with concrete and pavers. I immediately say no! I am not okay with that. I then called the city inspector myself and got the details on city code from him directly. The following day I call the office and speak to the Operations Manager and unload on her about all of the issues I have told you about above. She has no clue any of the tile fiasco, the upgrade promise, the landscaping or any of our frustrations have occurred. She tells me that she is going to have the owner call me directly. He does. He was very surprised himself to find out his designer made all of my choices for me. He too seemed really upset and assured me that we would be in code and that he would honor all of the promises our designer had made to us. The following week, no one shows up to work on the pool. I call the next week and they advise that the electrician said he had fixed the conduit. I say that's weird because it doesn't look like anyone has been here. They call for another inspection. This time the original spot has been corrected, but just a few feet to the left, he finds that again the conduit is only an inch deep. So again we fail for this reason. So I call the owner directly to deliver the news. He again is very apologetic and says he's going to get it taken care of. This goes on for a few weeks to the point where the owner and I are texting and talking regularly and are on a first name basis. The sub contractor that was used would lie to him and say he had corrected when he had never been to our house. I am now working from home daily, so I know when someone comes and goes and he never came on several promised times. Finally one of the superintendents comes to the house and digs the trench for the **** sub contractor!! He digs out more than 12 inches so that the **** sub can do his **** job the right way! He finally shows up after the owner making several calls and gets the conduit down. It only took us 5, yes 5 freaking times to pass inspection. So finally everyone is happy that we can move forward and finish this job... by the way it's now February. The interior upgrade we were promised was installed and they filled our pool. Another sub comes and acid washes the pool and dumps soda ash in it... and no one has been back since. I have been researching a proper startup and I don't think that was done. I have no clue how to program my pool pump, because well I don't have a user manual. The entire experience with this company was awful. While I do appreciate the owner personally addressing all of my issues and concerns, it never should have had to go that far. The designer is a bold faced liar and I am sorry to say that while he did give us a beautiful design, I can never in good conscience recommend this company to anyone and shocker, he never paid us back for the cooping like he promised. What a piece of work this guy is. Long miserable story short, DO NOT HIRE THIS COMPANY. They have terrible communication with you. They do not tell you in advance of when they will at your home working. On each occasion the designer either didn’t tell me that we’d have people at our home or would text me an hour before hand. That’s not good customer service at all. I really feel like we were not provided you with knowledge to care fo"

"I was expecting the scheduled work to be done within the month.About a week later Cesar called and said they had a cancelation and ask if the credit could come by to make the repairs after some stepping pavers and a portion of the pool deck area had been removed due to major plumbing repairs.The crew showed up on time and took care of the repairs in a timely manner.They even picked up the broken mortar pieces left by the plumbers. This is the second time we have used Diamond and we would use them again for any future projects."

"Couldn’t recommend more. Very affordable very kind and will recommend to all friends and family"