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"I needed to have a window balance replaced. When he completed the initial estimate, I needed to have two window balances replaced because he broke a second one. I was charged to the parts and labor to replace both. Costs are not disclosed. For example, I was charged $198.89 for MH.MRE.605.0100 and $115.90 for MH.MTA.000.0004. Eventually I found out that the $115.90 was to locate and pick up the parts. There was also a Service Charge. When I asked what that was for, I was told "a fee for lack of a better term." My original estimate was for $300.13 but I ended up paying $412.78. There are better and more transparent options than Mr. Handyman."

"Bottom Line: This is the first time we have used this company, and they did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the initial estimate was easy, but the back-and-forth communication required to finalize the many detailed options was a bit slow; however, the owner Scott Halle interceded and timely communication continued throughout the rest of the process. Scoping Work: This is where Zen Windows really excels, primarily because of the vast knowledge of James Bond. We wanted to replace the single door with side transoms with something that would maximize the opening space. James expertly walked us through the options with cost and wall modification comparisons. In addition, the header above the current door was swelling and pinning the door, and James evaluated the issue, likely water seeping down from an unflashed deck, and provided peace of mind his guys could fix it on site during installation. Quality of Work: Frankly, 75-80% of contractors fail here for three primary reasons: a horrible handoff from the product specialist to the onsite project foreman, project foreman and workers making assumptions about details vice asking the customer, and lack of quality detailed work. The foreman excelled in these areas ensuring we were on the same page for various details such as casing, caulking, and external trim. In addition, he completely replaced the rotted wood structure above and along the sides of the door and added customer-provided insulation where there were gaps. To keep the project on track, they brought in another expert worker and management arrived to ensure the quality of work was high. The end product was beautiful. Pricing: Price was the best of three highly ranked Angie’s List companies. Zen Windows’ expertise, willingness to explain the details of the project, timely communication, and excellent work took the hassle out of this project."

"We were very pleased with the work done by Windows On Washington for our insulation project. They were very friendly and did a great job of communicating with us throughout the project. The estimator Shayne was very helpful in providing us and explaining several options for our insulation needs. And the installation team did quality work with attention to detail. Brian, Anthony and Rubin were very willing to explain any details to us as they performed the work and went the extra mile to ensure we were happy with the end result. We recommend them highly"

"It was amazing. Before the work, it was amazing how little rain it would take to cause standing water in the yard. After they completed, we got 2" of rain in one day and had no standing water anywhere in the area they worked."

"I am still waiting for the return of my deposit as it has been a week since I put this review on hold after putting in the notice that day 24 June of cancellation by email and next day mail. As I have said before I am a disabled Vet, Senior citizen with health problems. I have copies of the emails that I sent on the days of 06/24/2023 and by next day Mail on the 27th notarized copies of the cancellation. Tried calling but went to voice mail. No work has been done so a rating cannot be done on the work, only the price. This job was way overpriced and never got the chance to compare. The salesman was a good person but I have my family doing it for thousands less."

"The salesman was late. The person taking measurements missed a window rushing before his vacation. Which in turn delayed our project 2 weeks. The installers damaged our new porch and installed 5 defective windows. We have had 0 updates on how our windows and home will he repaired but we have received numerous. Text, emails, and posted mail begging for 5 stars including a gift card as a thanks. It has now been over 5 months and we still have windows that need to be replaced and Window Nation has fraudulently told the finance department the job is complete so we now need to pay for a job that is not completed. Avoid this company if possible."

"Unprofessional visit. Showed up unannounced and we only knew they were there because one person stood 10 feet from our porch staring at us in through our living room window. My wife spent 10 minutes talking to them, they stated they had no business cards, they only had an appointment card but didn't present it. Honestly when you show up at someone's house you need some sort of identifier if your walking door to door in casual clothes. After the uncomfortable dead stare through the windows my wife and i have decided to post a No Solicitors sign. They didn't take no for an answer at first, pushing with more questions to circumvent the no she gave, as well as interrupted our dinner, as they showed up right at 6pm."

"Carlos was very friendly and knowledgeable. I will use him for a future project."

"Dennys and his team replaced our front door and accompanying trim/frame, storm door, painted a shutter, and completed some additional tasks not requested initially. The quality of work was excellent across the board. Dennys' expertise in these project areas was clear not only by the quality of work but also by his clarifying questions and thoughtful suggestions on how certain approaches might work better than others. Working with Dennys was a pleasure. He was professional, polite, courteous, and very responsive. We were extremely pleased with the outcome of the projects, would recommend him to others, and look forward to him doing more work for us."

"Stephen was very Professional and Knowledgeable. He made the the experience very enjoyable. Looking forward to do my business with him and Peak Custom Remolding."