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"Didn't respond at the time stated. Always some excuse. Once they showed up, they did a good job."

"RUN THE OTHER WAY - DO NOT HAVE THIS PERSON DO ANY WORK ON YOUR HOME!!!!!!! I did not believe the very negative review posted in 2022 but should have. My experience was exactly the same. I paid for work that was either not done or done wrong (and had to pay someone else to correct). I paid for flooring that was never ordered (confirmed with flooring company that it was never ordered or paid for) and had to pay for again. I have had plumbers in to fix plumbing work I paid for (toilets not sealed, hot and cold water mis-connected). The electrical and gas connections for kitchen appliances were not as per appliance specs (shared with Jeff Withrow prior) and I had to pay another plumber and electrician to correct. A shower enclosure in a bathroom that was removed without discussing with me (only the flooring was to be replaced so the enclosure did not need to be removed). When I asked "why", there were multiple excuses (including saying I asked for it to be replaced). The enclosure was put back in; however, not correctly so I the shower door does not fit. Another bath was completely remodeled and (1) toilet paper holder cut-out in tile is oriented wrong direction, (2) toilet paper holder cannot be installed as there is no wood for screws and cannot secure into tile, (3) shower door cannot be installed as will not swing in or out due to toilet seat and shower head placement. Trim around tile in two separate bathroom missing in areas. I have had two of his subcontractors show up at my home asking for money as Jeff told them I did not pay him for work done. I assisted them by sharing proof of payment to their attorney. Asked Jeff multiple times for names and license information for his subcontractors - he never shared that with me. Had to ask weekly for detailed invoices. Met in person several times to reconcile invoices. Jeff Withrow is a con artist. He approached me as "Jeff Withrow" contractor and I found out he had been licensed as "Glenn's Tile" and current licensed as "Mid-America Tile, Marble and Granite LLC". Unfortunately, the AR Contractor Licensing Board does not tie contractor name to company (as other professional licensing boards do). The company is not doing the work - the individual is and the public needs to know about the individual. If Jeff Withrow's name was tied to his company you would know to RUN THE OTHER DIRECTION. He has absolutely no integrity. Happy for those who post stellar reviews - you were fortunate. I overpaid for everything and ended up paying twice for many things. Project ended up costing me more than $150K. He should be banned for life by the AR Contractor Licensing Board."

"Mike is very easy to talk to and made sure we understood what he was going to do to complete the project we wanted and made sure we understood how he was going to do it. If I could give more stars I would because he was willing to work around our schedule and neither him or his boys were bothered when my young children got a little too nosey."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"The guys who showed up were very efficient in locating and fixing the leak. They were pleasant and knowledgeable. In fact, we scheduled another appointment for them to come back and take care of a few minor repairs. The company is now called Starks Pro Mechanical."