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"I hired this company to do a high-end renovation of my bathrooms. They assured me the renovations would look good and would be top of the line. This is not the case. They used cheap products, the workmanship is terrible, and they left my home is in a worse condition than before they started. They charged me for things they didn't do and lied to the bank telling them things were complete and withdrew the money, which is a lie. Only now are they telling me "we don't do cabinets, tile, or paint." What type of bathroom remodeler doesn't' do these things? They now have $110,000 of my money with an incomplete and shoddy job. I now have to hire a lawyer to sue them to make things right. They left a hole in my floor that goes through to the dirt below, incomplete electrical work, a shower that is of the wrong material, another shower that is not complete, laminate that is already peeling off 1 week after application. Every single aspect of the remodel is worse than before they started"

"Installers were excellent. Salesman was knowledgeable. Problem was they did not communicate. The first day the installers tore out my vanity as well saying they had instructions to replace it. On the second day, the salesman called me and said whoops, you can either fix that yourself or we can install a new one for 7,000 more than we agreed I was at work so said I could not make a decision then. The installers told my wife that day that they were told I said I would fix it myself. I never said that. The company called to check if I was satisfied afterwards and I told them this. They said they would open a ticket but no one ever followed up with me."

"Footprints has custom floors and bath remodeling that meets our requirements for quality and budget. Sales process is low pressure and very competent."

"Everything seemed fine at first and the estimate was priced low to get the job apparently. Andy was nice and cordial and seemed trustworthy. His crew showed up early ready to work but unfortunately, they all looked like illegals and only one of three spoke English. They broke the entire concrete corner off the steps to the porch and the railing and then balanced it back in place and then pretended nothing happened, the wrought iron got damaged in a couple other places as well. The original estimate was for $1,400.00 at the end of the day Andy showed back up and hit me up for an additional $ 994.94 without any warning about the price going up in advance. So, they did get the job done but it certainly was not perfection, and the original estimate was more in line with their skill level and quality of their work, I was irritated about the massive price increase and finding the broken things after they were gone. "

"I was contacted and promptly scheduled for a garbage disposal replacement. The pros contacted me the day before to remind me of my appointment time and contacted me again 30 mins prior to arrival to let me know they were on time as planned. The pro arrived and was courteous and professional. They followed COVID protocol and handled the job efficiently. I’m working from right now so I needed the pro to execute the work while taking care to make as little noise as possible. The pro was AWESOME! Payment was easy and just like that the pro completed the work, cleaned up behind himself and left me happy and satisfied!"

"Customer service was perfect. Jacob explained everything to the tee and was very easy to understand. Helped us out a lot with the financial process as well."

"Needed a quick turnaround accent wall to be painted. Ricardo and his crew were responsive, timely and did incredible work. Would absolutely hire them again!"

"This crew (Ronnie's) did an excellent job. They showed up on time and were very professional on job site. All questions were answered to my satisfaction. The crew was very quite when on job site and cleaned up at the end of each day. I will definitely use AORC again."

"We would like Custom One to complete our attic conversion within 45 days within contract price agreement. Custom One must fix the ventilation for front bedroom/ entryway that is no longer working properly. Custom One shall properly repair all drywall downstairs damaged by their contractors during construction, to include, tape, texture, and finish paint or shall refund client in the amount of $500. Custom One must properly backfill and finish concrete inside hot water closet after final plumbing inspection or refund client in the amount of $300. Custom One will properly and professionally re-install vanity light fixture centered above vanity or refund client $200. Custom One shall properly secure floor decking upstairs- specifically in bathroom area before finishing flooring in this area. Custom One will properly and professionally install selected carpet and padding in closet and stairwell areas. Custom One will properly and professionally install vinyl flooring in the selected areas upstairs (vinyl color has been approved by client). Custom One will properly and professionally install bath tub and faucet(not approved yet by client). Custom One will properly and professionally install ceramic tile on walls in shower and tub area, and will properly and professionally install smooth stone on prepared floor in shower and tub area- (tile, smooth stone, grout not yet approved by client). Custom One will properly and professionally install shower head and rain head/ accessories(not yet approved by client but paid for through change order). Custom One must properly and professionally install granite countertop on bathroom vanity (granite approved by client). Custom One shall properly and professionally install two bathroom sinks and faucets (sinks and faucets not yet approved by client). Custom One will properly and professionally install 2 mirrors above vanity (mirror not yet approved by client). Custom One will properly and professionally install tall toilet (tall toilet agreed to but not yet approved by client). Custom One will properly and professionally install exhaust fan in bathroom as well as install bathroom door/hardware. Custom One must competently fix the tape, texture, bull- nosed corners, paint whereas their workers have failed to do so properly and in professional manner, or Custom One will refund client in the amount of $2500. All work must pass final City of Oklahoma City inspection schedule, to include but not limited to: electric, plumbing, HVAC,…. Custom One must complete a proper final cleaning of finished area or shall pay client in the amount of $500. If Custom One cannot fulfill these terms, the client seeks to void contract with Custom One and shall be refunded in the amount of $35,000."

"They did a fabulous job. Pricing was great, came out in a reasonable amount of time, and completed on time. I'm very happy with my walk in shower!!"