Get matched with top basement remodelers in your area

"A costly mistake! This was not a good experience. Armando s mismanagement and refusal to rectify the issues was extremely disappointing. This job quickly went south once we started to point out the construction defects and damages â his crew had caused; damaged property, compromised existing radiant ceiling heating, damaged personal item (furniture, appliances, clothing, etc..) poor workmanship, and a complete disregard for the trust we offered them with our home (see photos). It started by CSCàs team mistakenly tearing out the subflooring unnecessarily and not replacing it. Followed by Armando scheduling a sub-contractor to install flooring without sub-flooring. Once the flooring was installed it became obvious that the height and spacing for the cabinet, trim, and door installations was off due to no sub-flooring. We pointed this out to Armando, and he attempted to remedy the situation through short cuts with disastrous results. The flooring was now poorly installed leaving gaps, hallow spots, uneven sections and large spacing between cabinetry, walls, and brickwork. The only solutions being to replace the damaged flooring with the original professional installation standards with sub-flooring in place (see photos), but this Armando did not want to pay for. Next, we realize both bedrooms radiant ceiling heat had been damaged. These components were damaged by CSC mismanagement of ceiling fan installations. Armando ignored questions regarding their state once the fans were installed. We did not get an honest answer until we pressured Armando into bring in an Electrician we knew was licensed. It was at this point we realized that all our plumbing and electrical work had been completed by unlicensed, uncertified, and unskilled individuals. We ask for permits and licenses for the plumbing and electrical work completed, but Armando has yet to supply them. Sadly, due to the circumstance we were in we had already given Armand a large percentage of the estimate and felt forced to continue working with him. I will not even start with the three attempts at finishing the bathroom (please see photos). We have voiced our concerns to Armando. His response was to offer a payment for the necessary repairs to the radiant heating by his insurance and pay for the flooring to be replaced. In exchange he demanded we sign a full release of liability document for all work completed. As you can understand, this was not in our best interest as the totality of the potential long-term damages this company may have caused is at this point undetermined. Without a full inspection we cannot be sure and with no permits pulled we cannot get an inspection. In short, we have spent over $20,000 to repair the damages caused by Armando mismanagement. So far, the project remains incomplete. Armando refuses to contact us via email or text. Very disappointing. I understand that mistakes are made, and nothing is perfect. But, by the way this company handled its mistakes and continues to hide behind ambiguous contracts and vague promises I cannot recommend them. If you choose to hire this company, do not sign anything that you have not shown to lawyers, get everything in writing EVERYTHING!. Beware of potential costly outcomes!"

"They did an incredible job and are very good at what they do, and very easy to communicate. I would definitely hire them again. Great feedback."

"Was supposed to be giving a free quote for a full gutter system. Their teq and salesmen Tyler originally measured the wrong house and had a downspout that would have dumped water across my driveway and walkway. Their was another section of gutter that exceeded 35 ft with only one downspout. They we're extremely pushy at getting me to sign a contract and take it down payment to secure a deal. My house wasn't painted and I was not ready for gutters and it was agreed upon both parties that I would contact them when I was ready to continue further with color and scheduling. After about a month and a second quote I decided to cancel my contract with now remodeling. I was informed that they would not be issuing a part of my down payment back even though they were only entitled to part of it via their contract. Tyler falsified claims about contacting the homeowner, scheduling an installation date, and work done on or for the property. Very disappointed with their response to canceling my contract and their customer service."

"Very prompt work. Professional in every way. Would hire again as the need arrises. Would gladly recommend to friends and others."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."