Sump Pump Installers in Harriman, TN

"5.0 across the board. Most highly recommended! We got on-site, in-person estimates from all three companies in the Knoxville area that do concrete leveling. One company uses the mud jacking process (pumping a grout mixture under the concrete) which we were not so sure about after learning more about it, so we ruled them out. American Foundation, and their other main competitor, use the polyurethane injection process instead, which we liked better. Ultimately we selected American Foundation and Basement when their estimate was ONE THIRD what their competitor quoted. Their competitor quotes one price with unlimited poly. American quotes what they think the job will actually take, then advises you that it may take up to 10% more, at $11/lb if it does. I was quoted 300 lbs and the job ended up just under that, so I owed nothing more. Had I gone with their competitor, I would have paid nearly triple. And while they do not give a refund if the job uses less than the estimate, our crew was more than happy to void fill a couple of extra areas for us since we were still under the estimate. Overall, an incredibly professional and well-done experience from start to finish. I truly appreciated an accurate bid that asked me to pay for what they expected the job to cost. Nothing more and nothing less. Contrast that with a bid for triple the amount and lots of pressure to make a decision within 24 hours (to get a 10% discount off the already inflated price). The icing on the cake was the phone call from the competitor owner minutes after telling the competitor salesman that we decided to go with another company. Not only was he incredulous that I would go with American (I didn't name the company and nor did he, but he referenced poly injection, so that is who he meant), he assured me that ultimately, American would be more expensive by going over their estimate at the job site. Of course, as mentioned above, that never happened. Nice job, American Foundation & Basement Repair! Salesman Zollie Cantrell was a pro and very helpful. Foreman Scott and helper Travis could not have been more professional or careful. And Sales & Marketing Manager Scott Flanary was quick to call when he discovered a minor error in my favor on the balance paid. Hard working honest people."

"Made arrangement to do repairs before closing. Even employees had this in mind. Shows a genuine concern for customer."