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"project not done yet"

"Tim and Josh did an outstanding job. We needed a floor outlet in our new home, because our large open space where we have our furniture had no outlets in the middle of it, making us have to run cords across the floor to outlets in the walls. Not acceptable. So they pulled up the floor panels and the connected baseboards, cut a trench into the concrete slab from one of the wall outlets to the location we needed our new floor outlet, ran new electrical wiring through a pipe laid in the cut trench and hooked it into the existing wiring. They then filled in the trench with new concrete around the laid pipe, installed the new floor outlet, reinstalled the floor panels and baseboards, re-painted the affected areas and cleaned everything up. You can see in the photos the finished product. We couldn't be happier. Our home is brand new again, only with a key new feature the builders didn't account for. Thank you again Jim Maxwell and Associates (Tim and Josh) for outstanding work!"

"They built a very nice sunroom for me that is well contructed and attracive. Exactly what I wanted."

"It was AMAZING. They did such a wonderful job to my entire house; at such an affordable price! I couldn?t personally recommend a better company than this one coming from that experience"

"Exceptional quality in service, material, workmanship, and overall management of the deck replacement project. Very professional employees dedicated to ensuring my satisfaction in the product and services they delivered. On time project, the team met the estimated completion time of 2 weeks. The estimated material required was spot on kudos to program manger and design teams."

"Took a bit of time for the windows to be made but install was right away after that. Install crew were amazing, courteous and kind. Dry informative and actually knew what they were doing. Even cleaned up after themselves."

"The quality of work was 5 stars. The finish product was excellent. Robert was very professional and attentive to my needs."

"McDaniel Window and Door has been locally owned and operated in the Shoals area for over 47 years. Under the operation of Mike McDaniel, the company had a well-known reputation for good quality product, installation, and customer care service. When I chose McDaniel for my recent installation, this is the man and the company that I thought I would be doing business with. I was wrong. Mr. McDaniel is no longer involved in the day-to-day operation. Now it is being run by his stepson Woodard F. Watkins. Mr. Watkins is the co-owner, Vice President, and Salesperson of McDaniel Window and Door. He “personally” handles all aspects of your order from start to finish including window measurements, estimated quotes, order placement, shipping, scheduling, and warranty issues. I wish that I had known this beforehand and had done my research, not only into McDaniel Window and Door but of Woodard F. Watkins as well (complaints, reviews, ect). Because if I had known then what I know now, I would never have entrusted my project to this man or to this company. My personal experience with Mr. Woodard Watkins and McDaniel Window and Door was one of delays, poor communication, conflicting information, poor customer service, and a poor-quality window installation. After what I experienced and the way that I was treated by Mr. Watkins, I would never recommend doing business with McDaniel Window and Door to anyone. I trusted that McDaniel Window and Door would do a quality install and treat my home with respect and care. A decision I deeply regret. I put my faith in the wrong company and the wrong man. On September 8, 2023, I placed an order with Mr. Watkins for installation of 10 replacement windows at a cost of $8275.00. The lead time for the windows Mr. Watkins quoted me was 3 weeks. Thirteen weeks later, on December 12, 2023, McDaniel Window and Door installed eight of the ten replacement windows. Two windows were missing from the order along with 3 window screens. On December 14th and 16th, I contacted Mr. Watkins to address problems with the installation and that I was not happy with the final product, the quality, or the service that I received: 1. The installers left debris in my yard such as insulation, glass shards, wood, and plastic. They failed to use drop cloths and protective footwear as I was told that they would when working inside the home. As a result, there was damage to my hardwood flooring (chips, scratches, black sticky residue stains). 2. All eight window frames are bowed or curved at the base of the frame. I feel this is a result of strain from improper fit, poor installation, and incorrect measurements. 3. Dented Damaged areas on some of the frames 4. Water Leakage at the base of semicircular transom window I have continued to reach out to Mr. Watkins to request that the window frames be repaired, replaced, or refund in full. It has been over two months since my installation, and the remaining two windows still have not been installed nor have the problems with the window frames been repaired or replaced. I feel this is a breach of contract and failure to honor the warranty. I have asked for a full refund at this point, which I have not received."