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"Amazing, We would never think of using anyone else, they were the best. Great workmanship, communication and price. Our new deck is nicer then anything the other companies we had quotes from offered. We will hire them for some other projects in the future"

"I contacted this business via Angie's list. Mike Friedman responded promptly. Unfortunately, we played some phone tag. He happened to call me while I was waiting for an important work call, and then the following day while I was driving my kid to swim lessons. I apologized for the phone tag and I asked him if I could call him back when my kid was at his lesson, to which he responded, with a mean tone "No." I told him I was doing the best I could to take care of this job, but I also work full time and have kids. His response to this, again with a mean tone, "Well you're not doing a very good job" Completely unprofessional."

"Affordable, professional, excellent work completed by JW Instillation. The job was completed in a timely manner with no "unexpected surprises." Plan to hire for my bathroom remodel in the spring. I would highly recommend JW Installations."

"The crew was on time and exceeded my expectations"

"They came and put in extensions on the gutters. One was very poorly installed."

"I am happy to report that after my less than stellar review of Rush Construction, Chad made good on a promise to fix our deck. We are completely satisfied with the results. He came back and fixed the separation that had occurred on the deck boards himself. He also replaced the entire railing surface. We appreciate that he reached out to us and made good on work that needed to be done."

"They did an excellent job!"

"We engaged Tom Burrell of TD Burrel D&S for a deck renovation project that involved updating an aging wooden deck with TimberTech composite decking. From the outset, Tom demonstrated exceptional craftsmanship, creative spirit, and a deep understanding of the materials. We selected Tom due to his expertise and experience with TimberTech, his competitive pricing, and his flexibility with the project scope. We received quotes from three other deck companies, all of which were more expensive and less accommodating. Tom was thorough, detailed, flexible, patient, and kind. We recommend Tom and his work, however, a few considerations to keep in mind: 1. Our project was planned for 2023 but was ultimately delayed into 2024 due to unforeseen financial circumstances and impacts from other projects. Though unplanned and unfortunate, Tom maintained consistent communication with us throughout this period. 2. Tom operates mostly as a one-man team. While this is reflected in his lower overhead costs, it also means that the project pace will likely be slower compared to companies with larger teams. Our project was initially scheduled for a few weeks but ultimately took several months to complete due to necessary structural corrections, additions to the work order, intermittent issues with equipment and weather. 3. We recommend proactively asking about potential incremental costs for any changes in scope and stipulating that any updates be discussed and agreed upon in writing before implementation. For our specific project, corrections were necessary to the existing deck structure and additional items were discussed and added to the work. This resulted in the final project cost exceeding our initial budget expectation. While these changes were required and requested, discussions regarding the additional costs occurred late in the project. Keeping all parties aligned on scope and cost will help avoid any surprises and make finalizing the project easier. Despite these considerations, Tom is committed, easy to work with, and delivered a beautiful deck that our family will enjoy for many years to come."

"This review is long overdue, sorry Tom. I was on Angie's List for something else, that prompted me to finally write this review. Last summer my husband and I wanted to have our deck replaced and have one of the columns by our front door replaced (wood rot). We had two other contractors come out before we had the pleasure of doing business with Tom (Four Seasons). I messaged him about our projects. He got back to me right away to set up a date and time to come out for the bid. He was prompt, very nice and most importantly very professional. He answered all questions we had. One of the other contractors said he may have to cut into our drywall from our basement to do the deck. Explanation for this very poor! What? As soon as he left, we instantly said in unison "no way". We didn't care what his numbers would be! We asked Tom about this, he told us why he said that, but also explained it in plain English. He also said that would not be necessary to do the job. He looked at the column and the damage, let us know, until he cut into the damaged area wouldn't know if the whole thing would need replacement or just repair work. He agreed to write a proposal for each situation so there would be no surprises. He said he would send me the proposals in a couple of days. He left. I turned to my husband said so what do you think? He said instantly "wow, super nice guy, sounds very knowledgeable". I couldn't agree more! He sent us the proposals 2 days later. I couldn't believe how reasonable his prices were. I'm well aware of buyer beware of going with the lower price. However, Tom, works for himself by himself. He doesn't have to pass the cost on to the customer to pay a crew of men to do the work. Now this is where Tom really went above and beyond for us. He went to the city of Elgin to secure the permits. He was told because our deck would be over 4 ft high, he would need an architectural engineer stamp his drawings in order to get the necessary permits. He went to several, only to be told by each one, he would need to do his own drawings in order to have stamped drawings. Apparently it was a liability issue they claimed. They all wanted $1100.00-$1200.00 for this. He finally found an architectural engineer who was willing to stamp Tom's drawings. His charge $350.00. Big difference in price. Now even though this wasn't in the original proposal, we didn't fault Tom for this. This was an unforeseen cost. He couldn't have known this until he applied for the permits. There was also no getting around it. We really appreciated his time and effort to find someone who could do this for a reasonable price. So now after that whole debacle, we set dates to begin work. He did the column replacement first. He did such a great job, you would never know that one was replaced. All the little detailed cuts, perfect match to the other. The old deck teardown, build of new one went great. Tom was here everyday, sometimes working in the rain. He came to the front door everyday when he was leaving to let us know and to keep us informed of anything. Progress and permit inspections. All inspections went fine, no issues. We were blown away by his work. It turned out so beautiful. I know this review seems excessive in length, but I feel I must mention ALL the positives of Tom and his work. So, absolutely we feel very lucky to have found him, and to do business with him. I absolutely will call him for any other project in the future. True professional! Ihighly recommend him. I did include some pics of deck, I will update this review with a pic of the column when I eventually take one."

"excellent job"