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"they are punctual and good at problem solving"

"He missed cleaning the pool regularly. There was algae all over the bottom of the pool. The water was always low. Never checked the chemistry. I travel a great deal, so he just let it go, and then demanded payment. I would come back to this. The picture shown of the green algae on the bottom, the low water levels, and the hose left in the pool. He had not been there in over a month. the picture is proof he charged for service he did not provide. Truly awful company. I am writing this, so others can avoid the same mistake. Worst pool person I have ever dealt with. The company I use now is wonderful. "

"I initially hired OP Pool Leak Detection and Repairs in January to find leaks in our pool. All things started off great, Onarbin was very responsive, showed up as he said he would and seemed professional. He found leaks quickly, which is where I wished I would have stopped. Unfortunately, I hired him to replace my leaking pool skimmer. The installation was extremely poor. When we expressed our concerns, Onarbin was quick to give excuses but told us he would return to make repairs. He never did. I now have to hire a new company to repair the work done by O.P. Pool. The photos and video show the issues. Problems with the skimmer installation include: 1. Skimmer was installed too high, it is now sitting above my patio pavers causing a tripping hazard. 2. Skimmer opening at the deck is too small for the skimmer basket to be lifted out. To fix this, Onarbin cut up the skimmer basket so that it could fit through the hole that is too small. 3. One pool pipe under skimmer basket is now filled with loose gravel from the installation. 4. Grout around the skimmer is crumbling. And the top of the skimmer is falling apart 5. Deck pavers around skimmer are now all loose."

"BUYER BEWARE!! DO NOT do business with Eagle Concrete Corp, Louis Machado, and his family operated business. After working with them for 6 months, they decided to walk off our project b/c they realized they weren’t qualified to do the work, but only after they poured our driveway. We contracted with Eagle Concrete to rip out and install a black concrete driveway with a stamped design, which was discussed at length prior to signing the contract, including pics and videos of what we wanted. We were assured by Louis, multiple times, they could do it. After four months of waiting for our permit, due to several clerical errors by Eagle Concrete, the day finally came to pour. I noticed immediately the concrete was not black and stopped the work. Turns out Louis never ordered our color. He even tried to cover this up by calling me the night before to tell me the shade might be off due to the mixture, but that would be fixed by tinting the sealer. He tried to use the color slate in place of the ultra-black we had selected. Now they had to demo the driveway again and order the correct color, costing us 2 more wks. When they finally poured, they messed up the design so badly that the entire driveway had to be demo’d again. Louis did not communicate or coordinate with his crews about the design. They didn’t even have the correct tools and began to modify the ones they had in an attempt to make them work. At one point, Louis told me they’d fix the errors by “grinding” the design into the driveway, which isn’t even possible. They also failed to measure properly, so as the design was cut in, our squares eventually turned into diamonds. They failed to protect the newly poured sidewalk, so the black concrete ruined it. They failed to protect our newly painted garage door, which was splattered with concrete, ruining the paint, and now has to be repainted. The next morning, Louis had his crew demo a portion of our driveway b/c of how messed up it was, leaving us with an inaccessible driveway and a safety hazard. We didn’t hear from Louis again except to tell us his parents pulled him off our project. After pleading with Eagle Concrete for a week to finish what they started, they chose to walk off the job, stating they no longer had the qualified manpower for the work. They offered a full refund in exchange for our silence (see pic). We had to start the process all over again with a new contractor, and quickly found out prices had increased significantly since we originally contracted with Eagle Concrete. We were left with no choice but to sue Eagle Concrete, who’s still holding our $13k+ in payments."

"I have been using Blue Coast Pools for maintenance for a while now but recently we had the pool resurfaced. The whole process was so easy and the workmen were efficient, knowledgeable and very nice. They did a beautiful job for a very reasonable price. It is a pleasure to to recommend them!"

"Several weeks ago Renu@hand replaced my pine 2nd story terrace with a TREX deck and railing. It looks absolutely beautiful—a wonderful job indeed! I was particularly impressed with the care with which the work was completed and the excellent workmanship. After tearing down the original terrace, Sal’s crew quickly pointed out that the underlying support beams needed to be reinforced, which they meticulously did, and explained to me what was being done and why. The installation of the new deck and matching railing was carefully done and the crew listed to my questions and answered them thoughtfully. Overall the crew was thorough, considerate, and clearly displayed pride in their work. This is a company that does superb work and you will not be disappointed. Harry. S."