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"They were great!"

"job has not started"

"Started out terrific, great communication. Installer was on time, called first. Personable but took short cuts to install and /bent/crimped the cables to avoid the extra work to make them straight, reducing the id. Made two other appointments for other work and he no showed and no call, never returned my calls after that. Never got a receipt."

"The shower Delta ball valve control would not shut the water off. The plumber replaced the ball valve, o-rings, springs and gaskets. The rebuilt shower control does not leak. "

"I had an excellent experience with National Service Pros! From start to finish, their team was knowledgeable, friendly, and professional. Carlos and his team went above and beyond, taking the time to explain everything in detail to ensure I was comfortable and fully informed throughout the process. Their thorough approach and dedication to customer satisfaction made a real difference. They installed a new unit at my house the same day. They picked up and cleaned area when they were done!! Highly recommend!"

"As an association board member, I was looking for a licensed and insured handyman, who would be available when we needed repairs for our 4 floor, 30-unit building. They needed to be responsible and experienced in a multitude of jobs. I also needed someone who would also be available for a unit owner if needed. I got calls asking what I needed to fix and what I wanted to pay but no one would come out to SEE what needed to be done. Roger Camacho of The Grove Handyman called me and came over to look over our building. He handed me copies of his certification and insurance then sent me a quote. He did his first job; replacing over 125 lightbulbs in the building, including the garage. He cleaned each fixture, fixed what needed fixing and replaced each bulb. Everyone noticed the difference! He was persistent in resolving a leaky window that flooded a unit. Not a drop through the rainy season. Roger communicates well and responds to calls. He is responsible, honest and a talented person when it comes to resolving problems. He redid my master bath, took out the old whirlpool tub, removed the old tile floor and replaced all the wallboard. From electrical to plumbing to retiling the tub area and the floor, I am in love with my new bathroom. I cannot express the trust and respect I have for his character and integrity. I will never hesitate to recommend Roger to anyone."

"Jose came out and looked at my stove and found out the problem. I have been trying to get hold of them for the last three days. Nothing but silence!!!!"

"Do not hire this company. If there’s an issue after they do the work, more than likely you won’t heard or see them again. In a nutshell they unresponsive and unprofessional to say the least. I Don’t want to make this too lengthy so I’m keeping it as short as possible so that you know what my issues are with this company. Samuel (one of the 2 plumbers said to fix the charge will be $1,200. I said I’ll get more quotes he then agreed to $800 for a job that took less than 1 hour. I hired them to repair a leak on my main water line on 11/28/2024. I called my water company on 12/16/24 to confirm if the water consumption was back to normal and they told me no. They can see live daily what’s going on. Samuel thinks a bill 30 later is the only way to know if the leak is still present and this is not the case. I’m sure they know this as well. Technology is a beautiful thing. I explained to Samuel in a voice mail and text that the water company is on the line with me now and will let him know the leaks has not been fixed. I sent several text and voice mails about the on going leak and for them to come back to fix asap. The representative agreed that we can do a conference call with the plumber. He did not answer my call or text. I was ghosted/received the silent treatment. My last voice mail and text messages to him was 1/2/25. No replies or call backs. I filed a complaint to Angie on 12/16/24 and the Plumber company had until 12/26/24 to reply and they did not. How ironic my last text and voicemail must have prompted them to now reply to Angi regarding my complaint. I said Just want you to know I just left you a detailed message about the leak and that I consider this abandonment of service from you if I don’t hear from you today You were pay in full, so there’s no reason why you should not complete this job. That’s why I’m calling this abandonment of Service which is unethical on your part. As a business and employee/r you never disregard your customers concerns which I have expressed to you. And nevertheless you never showed up, returned my previous calls/text. The. Suddenly they replied back on 1/2/2025 on the same day of my last text and voicemail Angi previously known as Home Advisors. As of today I have not hear from anyone from this company. They do not honor their 90 day working guarantee. I needed them to come back 2 weeks later and to be on a quick call with the water company . To his credit I did speak to Samuel for a very brief moment the first time a call..he was quite dismissive so I could not fully explain to much in our minute or less phone call. He told me he wouldn’t come back until January 2025. I texted and called 1/2/25 with details to come fix the leak. No answer from my voicemail or text messages."

"They were on time, efficient, courteous, and honest. I would recommend them 1000%."