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"Our thermostat died. My husband called early morning to request an quote for a replacement. Everything else is in working order on our system. He was told he would get a call back. 540pm rolls around and still no call back. Wife calls in and gets the receptionist who refuses to give any kind of quotes over the phone and finally after multiple requests responds that a service call is 89 plus the cost of the thermostat and re-wiring. Wife stated multiple times she wanted the exact same thermostat receptionist refused to give any other information other than stating we would be voiding any and all warranties if we attempted to replace it on our own or had another company do it. WORST customer service EVER. Besides being argumentative the receptionist was either unable or unwilling to give any kind of suggestions on what to do outside of sending a tech out. I spent $10,000 on my system 6 or 7 years ago and let me tell you I will NEVER EVER use this company again."

"We are extremely satisfied with the service provided by Luxury heating and air for our recent heating and cooling system installation. Their technicians were highly professional, knowledgeable, and efficient, ensuring a seamless process from start to finish. The new system operates flawlessly, providing consistent and comfortable temperatures throughout our home while noticeably reducing our energy bills. We particularly appreciated their clear explanations, attention to detail, and commitment to addressing all our concerns. We wholeheartedly recommend Luxury heating and air to anyone seeking reliable and quality HVAC services."

"From the appointment setter Deja to my carpenter Ziv, I received the best service than I could have imagine. Deja was professional and made me feel welcomed not just a number. She answered all of my questions and was thorough. Ziv was professional, quick, and educational. He took the time to explain what he was doing and why. The work was exceptional and flawless. Thank you both!"

"Wiemer did such a good job for us! The secretary, Erika, is a very nice young lady, as well as each of the techs that came to our home. We needed gas to be brought from the alley to our home, and a trench had to be dug (the guys were so nice!, they were from KVO) as well as the old electric furnace hauled off and a new gas furnace installed. Everyone involved was just top of the line ~ the young men that came and went actually put booties on coming In and out of the house, and they even rolled out blue plastic so that the flooring stayed clean and without scratches. I really appreciated Doug with the bidding, as well ~ he took the time and effort to show us everything we could choose from, and why and what the differences were. I feel badly that I can't recall the names of the 2 techs that came and worked on everything, but they were such polite and professional young men, and they made certain to get us heat before it got too cold. They talked to me about the process, they helped me figure out the shelter and gas company stuff, and they were cheerful and kind the entire time, despite having to haul out my humongous old furnace. And the furnace they installed is working so nicely! What a joy to come into our home and it's all warm, with no effort! Previously we had the awful and expensive old electric furnace or the wood stove to choose from, and when we were younger, that wood stove worked excellently, but now that we are older, we decided to just go for it and get a gas furnace. Well, we have not regretted that decision yet. It was 3°F last night, and we were literally cooking all night long, it was so warm in the house! After 24 yrs. of using a woodstove, it has seemed almost magical to walk into our home and with no effort, it is warm! I am so pleased with Wiemer Heating, and recommend them to everyone! For $5.5 K, from start to finish, we now have a gas heated home! Thank you Wiemer, you guys are the best!"