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"This crew from Columbus, John R., Jason T., Nick T,. and Brad are top notch. Explained everything that they were going to. They were all very professional, friendly and diligent. They were a pleasure to have in the house and we would request this crew again! Highly recommend them and the company!"

"Job done"

"They communicated well and the service was efficient. Multiple people had to come by before the installation (sales person, then measurements person) and the floors and walls were dirty after the installation. However, when we mentioned they dirtied the walls they painted over which was nice. Overall happy with our purchase and would recommend."

"Kelly says this company was awesome from their service to their personality they would absolutely choose Ricks service again"

"Prompt, reasonably priced"

"BAD COMPANY: They install new HVAC System on 6/10/2024 the unit only work for couple days They came on 6/29/2024 and found faulty compressor I paid for new HVAC unit and now they trying to order a compressor and do repair instead of replacement."

"They are nothing short of fantastic. I was quoted by another company anywhere from 5 grand to 12 grand. Turns out all I needed was a pump out and a blockage cleared for a lot less money. Thomas septic was honest and genuine. Traits so rare lately. I highly recommend them. You won’t find a team more capable or honest. Quality work done without all the bs and unneeded expenses that is Thomas septic! Honestly if I could I would give them 10 stars. Seriously call them first and you won’t need to call anyone else! I am so grateful to have found them!"

"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."