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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"NC Repair were amazing!!! Their attention to detail is the best. The team was very clean and courteous. They made the experience very easy. We love the outcome of the remodeling.Definitely calling them again."

"I have long used LONG to do all my projects around my home. Time and time again they deliver quality! Thank you Chris Reynard and Long Baths, I love my new Walk-In Tub"

"They are very informed about systems throughout the house and are active educators for their clients for MAINTENANCE and saving money! The family owned business is impressive, as their son is ALREADY a JOURNEYMAN in both plumbing and I believe soon to be HVAC expert as well. They are serious about their knowledge and offerings. - Erin Fussell"

"I contacted RC Home Renovations to repair the soffit on our front porch. Richard came out to review the work and provided me a quote via email which I agreed to and signed. I was told that the work would be completed on a Saturday (July 17th) which was 11 days away from the date of the signed contract. I received a text around 8am Saturday morning (THE MORNING OF!) stating that they couldn't locate the plywood for the soffit so they have to order it but its not coming in until the following week. I text Richard the following Wednesday asking for an update....no response. I followed up with another text the following Monday...no response. I never heard anything back so I hired someone else to complete the job which is being completed as I type this."

"They did a wonderful job installing floor tiles, a new vanity, shelving, and various metal hooks and towel racks."

"I have worked with James for years. He installed many of the kitchen and bath projects I designed. His carpentry work is top notch. At my home, he built my ceramic studio addition which I love."

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"Our family home has always been clean and functional but after thirty years it had become more a picture postcard from the 1980’s than the warm inviting image we had in our mind. It was obviously time to update. Unfortunately, after talking with numerous contractors, it seemed we would have to reduce our expectations or spend more than we had budgeted to afford remodeling our “dining room, living room, kitchen” (and eventually bathrooms too!) project. While pondering our next move a family friend told us they recently had Rohan remodel their kitchen/living space and it looked great and was, they thought, affordable. After seeing for ourselves the quality of workmanship, the improvements to ‘flow and functionality’ and the overall aesthetic appeal, we decided to give Rohan a call. Boy are we glad we did! Upon meeting Rohan for the first time we were shown the same optimism, knowledge through experience, flexibility of thought and dedication to quality that would continue straight through to the end of our multi-week project. His proposal/estimate covered all our wants and needs while fitting within our budget. The job was a total re-do and from floors to walls to counters to cabinets to plumbing to electrics and all were handled by Rohan and his team with time honed skill. The work was done in a timely fashion without ever leaving us wondering where people were or what they were going to be doing each step of the way. Every eventual ‘architectural surprise’ was met with candor, budgeted creativity and a hearty “no problem!” In the end our home was transformed ergonomically, aesthetically and affordably into a beautiful space where family and friends gather in happiness and in harmony with their surroundings. If you are considering remodeling your home we urge you to give Rohan a call. Boy will you be glad you did! "