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"These guys are off-the-charts good. Since this is going to be long, I'm going to give you the punch line first. HomeAdvisor has helped me find several good contractors in the past. The experience I just had with lighting rods has taught me that you can't always take customer reviews at face value. A 5-star review from a person who lacks the knowledge to accurately evaluate the work probably means nothing more than the contractor showed up on time and was likable. MAYBE THE POSITIVE REVIEWS WERE BOUGHT WITH GIFTS (or the promise of gifts), which I'm pretty confident was the case with my first selection for this job. You can see with your own eyes that a drywall repair looks good, but - if you're like most of us - you'll have no idea whether or not a lightning protection system has been installed properly. As you know, HomeAdvisor provides three Pros to choose from. ALP asked for the plans (my house is under construction) and responded with a detailed quote that I thought was a little on the high side. I got a phone call from the second pro; (the third never contacted me), who happened to be in the area and was able to see my house in person within a couple of days. I thought that was lucky. Boy, was I wrong about that. The guy who came out to the site was nice enough and he was available to do the work that weekend. I thought that was important because there was a limited amount of time to install a concealed system. He also charged a little less money. He did the work, as promised, but it was sloppy beyond belief. The wires weren't visible from the outside, but they were hanging into the house (below the rafters). When I asked about it, he said the guys would have no trouble working around it. They'll cover it up with drywall and crown molding, he said. When I told my contractor on Monday, he said that was BS. That's when I called ALP. Lucky for me, Eric (the owner who's also an engineer) was able to be out there the next day. He was appalled by what he saw. The lightning rods I'd just paid to have installed actually made it MORE likely my house would burn down if it ever got struck by lightning. There were lots of bends - including loops - in the copper wiring that would have resulted in the lightning exiting inside my house. In at least one case, the rod wasn't properly connected to the wire. Eric had his guys at my house two days later. He was with them at the start to make sure they understood what needed to happen. By 2:00 that afternoon the defective system had been removed and a system that actually protects my house from lightning had been installed. Their work was absolutely gorgeous. It took two crews of guys about 6 hours to do the job properly while it took the first guy (he told me he had a couple of guys helping him, but all I have is his word on that) just a little longer to throw up some copper and call it good. I thought I was protected as long as l could see copper wires that connected the rods to the ground. The first pro told me the system he'd just installed on my house was as good as 85% of the houses in the state. For the sake of those homeowners, I hope he was wrong about that. I'm lucky his work was so sloppy. If he'd done nothing more than run the wire through holes he could have drilled in the rafters I would have been happy. I would have FELT safer during a thunderstorm while actually being more at risk. I realize this whole tale makes me look pretty stupid. I wouldn't argue with that. Just t make the same mistake I did. If you're going to pay somebody to protect your home from lightning, pay professionals a fair amount to do the job right."

"From the very first phone contact until the new service panel and generator back-up switch were installed, Patrick and his crew did everything that they said they would do. My project was quite unique. Patrick took everything we talked about and put together a project plan and pricing. People showed up when they were scheduled. Project completed on time and at the price he quoted. The service Storm Electric provided rates as one of the best service experiences I have received. GREAT JOB PATRICK!"

"He took care of us quickly and we are very happy."

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"Very good and very friendly"

"They came to my location and had to take my computer back and in a few days they had resolved the issue and returned. I will definitely be using them again"

"Was originally scheduled to come out to give an estimate scheduled through the Angi app. They did not show up for the estimate appointment. When I called they blamed the app and that they don?t schedule appointments for estimates using the Angi app. They gave me an estimate over the phone. I didn?t provide them enough detail about what I was needing to have done. (my mistake). I scheduled an appointment to come out. They missed the appointment the first day. They then offered to come out first thing the next day which was nice. The technician struggled with the work, possibly because they didn?t have enough information upfront. The technician dropped the light fixture and damaged my dining room table. Probably because he was not well armed with the information he needed about the task at hand. Not really his fault. The light fixture did not appear to be well anchored to the ceiling when the job was completed. Tech assured me it was, but since I was helping to hang it,I could see that it was not. At this point, the tech seemed worn out. When I called and asked to send someone else out to secure it better, they spoke to the tech who installed the fixture and he assured them it was fine. So that conversation was closed. They did offer to fix my table that was damaged. However they really wanted to know immediately about how they could resolve it. After telling them that I needed to find out the cost of repair and needed some time to investigate. They also told me at that time that the original estimate they gave me was too low based on the work they actually had to do. They did honor the original quote but basically wanted the table damage resolved that instant, before the technician left. I paid them and sent them on their way and told them I would have to get back to them on the cost of the table repair. Perhaps if when the tech saw the scope of the original estimate didn?t match what I actually needed done and we had talked about it then, we might have had the opportunity to adjust to get more people involved. That might have eliminated dropping the light on my table and facilitated a more positive experience. Or they could have come out to do the original estimate as scheduled through the Angi app or fixed that disconnect with Angi that they were apparently aware of. I?ll need to hire someone else to come out and reattach the light more securely. I?ll pay to have my table fixed myself simply because I don?t want to deal with these folks. Just seems like bad luck with me. They seem nice and they tried but the end result was not a positive experience."

"Just pay him upfront and he will do an awesome job!"

"Very experience did not follow instruction or do quality work"

"These guys are incompetent at best. They couldn?t be bothered to bring a ladder for a job w 20 ft ceiling"