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"Job Dates: 4/8/22, 4/21/22, 5/4/22 Total Funds Paid: $2,300 for initial job, $500 for replacement and repair We hired Granite Transformations to put in new countertops in our 2 bathrooms. As you can see from the photos, the hall/smaller counter was ok but needed additional caulking, but the issue was with our Master Bathroom counter. On the day of the initial install there was a major issue with the workmen reusing our faucets as they now needed extenders. This was a 2 hour extremely uncomfortable worker exchange ( to the point my husband and went outside as to not hear the arguing and slamming co-workers) and delay only to be told any faucet will need an extender. Calls were placed back and forth between myself and Cori and Oscar was calling the Supervisor Garrett as well who finally brought the extenders and the guys could finish the job. As Cori told me apparently this was such a problem they all had a morning meeting about it. Extremely unprofessional and unnecessary. In the Master Bath, we were shown samples nothing like what we received. We saw creams/tans/with a splash of blue. We received a totally light blue countertop. The workmanship was beyond sub par, did not align, was filled with some sort of gel and not at all acceptable. We asked for a flush backsplash but received a pieced together not aligned or fitted shelf as seen in photos. I contacted Cori the next morning and texted her photos showing the subpar work. After a few calls, she told me the Owner's response was 'you chose it' and charged us an additional $500 to replace and repair our countertop. This is ridiculous we were forced to pay this to have our bathroom counter as it should have been in the first place. This counter would have had to be repaired anyway and we should have been charged nothing. We have yet to hear from anyone as to how the repair/replacement went. Correspondence was very cordial until an issue was presented. We are seeking a refund of the additional $500 paid."

"This is the second time I have used the services of Heartland. They did a great job the first time, so Heartland was who I thought of when I needed more work done on my house. They are timely, they stick to the plan, and everything is cleaned up before they leave."

"It was a wonderful experience. The workers were very knowledgeable and very professional. They were also very passionate about their work. They explained in detail what they were doing and what we should expect. We were so impressed that we want them for several other projects that we are going to do. Awesome work and work ethics."

"Very well except an issue with instructions and product quality that was not the fault of the assemblers."

"It went well. I added on to the project and they adapted the plans to make it look super nice. Everything is permitted and good to go."

"This was an absolute dream experience. I couldn’t have asked for any easier transaction than what I had with this company. Robert went above and beyond helping me with options and was in contact with me the entire time the installers were at my home. Not only was Robert super nice and professional but so were the installers. They were thorough and courteous and very respectful and cleaned everything once they were done with the install. I couldn’t be any happier with this entire process and would definitely purchase from them again and I highly recommend this company."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."