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"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"I DO NOT recommend this company. The technician that came was very nice but it was his first day alone. He did not know how to remove the shower handle and in the process broke the handle and the valve (and also broke the drain when he removed it as well). Water shot out of the broken valve and he then flooded my second story bathroom and the kitchen below. He did not know where the water shut off valve was located. It caused over $5000.00 worth of damage to my house. I understand that accidents happen, but the owner was not at all responsive and actually never came to my house to talk with me or assess the damage but sent his manager instead. He never contacted me I had to contact him, multiple times. He drug his feet on getting insurance involved and over a month later I still have a completely gutted bathroom and a giant hole in my kitchen ceiling. And with all of this trouble and headache and time this accident on their behalf caused me, he wouldn't even offer to do the bathtub resurface for me. He recommended another company. At this point, I do too. Horrible customer service. We had it redone by another company who was quick and fantastic."