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"Quick, one day service, cleaned up after, friendly they even double checked with us before installing safety handles and shelves to make sure they were exactly where we wanted them."

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Had my bathroom redone and it came out beautiful. The whole process was seamless and the communication was excellent. Will use again for future projects!"

"Mike and his crew were wonderful, knowledgable, professional and efficient. The quality of the work was outstanding and the whole process was smooth and easy! Can’t recommend them highly enough!"

"C&C completely gutted and renovated our hall bath and partially redid the master bath. The work included repair to downstairs ceilings, painting, as well as replacement of numerous doors, and replacing hardware in other rooms. I cannot say enough good things about this company and crew. They did impeccable work, were patient and helpful when materials delivered incorrectly and immediately helped us figure out solutions that turned out better than our original plans. They were respectful in our home, did amazing daily cleanup and the end result exceeded our expectations, which is not easy to do. Their estimate was spot on, no up-charging or hidden costs and the job was finished two days earlier than estimated. C&C will be our first choice for all our future renovation plans!"

"My house is close to 100 years old. It has a lot of issues that took some creative construction problem solving. Mick was able to tackle each project and my house is beautiful as a result! Mick is hard working, pleasant and very skilled. I would recommend him in a heartbeat!"

"The work was great, we got new cabinets installed, a new laundry room was put in with washer and dryer, and our dishwasher got hooked up. We are very pleased with result."

"It went very well Highly recommended Very respectful and professional"

"3 Son’s Siding & Gutters LLC did my roof about four months ago.They came and gave me a price that was more than fair…3 Son’s were very professional,work very safely.They stripped two layers, found that they had to get plywood and replace the whole roof, it was a bit more but they did the plywood, re-shingled the roof in the one day.i was very impressed with the way all the workers did what needed to be done. The job was done in a day and a half,all the mess was picked up went around the house with magnets picking up all the nails.All I can say I believe they are very professional, very concerned about how my property was left I think it was cleaner than when they started.Very good crew did a great job couldn’t be any happier. Great crew very professional!!!! Thanks for all your hard work.Al Couture Southwick Mass."

"Dirk Jamieson loves to work and does a thorough, excellent job. He acted as though he owned the place and wanted to make it perfect so he could put his name on it. He comes equipped with the right tools. When he needs more help he can find it with people who are well behaved and fit for the job."