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"Perfectly. Ben is an expert at what he does. And he is a real professional. She answered all of my questions upfront. He showed up on time. He was very clear and detailed in his explanation of what his team would do and how the process would work. And most importantly, he delivered an excellent product and service on time. I probably will never use another vendor for the rest of my life."

"Went well. Quick and personable"

"Trend Mechanical did an amazing job. They were very transparent, and communication throughout the whole process was great. They were affordable and timely compared to the competition. I highly recommend them."

"100%!!!!!!"

"Excellent service"

"Fantastic!"

"No findings, no solution, no explanation… collected the fee… the issue is still there. I had Triad Mechanical Company for our HVAC issue that the outdoor unit is not running. I told Paul, the assigned technician, that we had tried resetting the power to the outdoor unit but that only brought the unit back on running for a few days before it stopped running again. I asked Paul’s help diagnose the issue for the root cause. However, when I came to the property just a few minutes later than Paul, he told me that he had done his work already, well, by simply resetting the power to the unit! (although I told him that we already tried that but it didn’t work!)… He didn’t have the patience to explain to me what diagnosis he had done (within that a few minutes) and he didn’t even bother to come off his truck to show me but saying “go ask your tenant”. He collected the fee and left. I will never trust nor use Triad Mechanical Company again!"

"Jason Erwin was the best sales advisor I have worked with. He knows alot about AC systems and answered all of my question prior to my purchase.The install crew was very efficient installing a complete AC system. They wasted no time while they were at my home and answered all of my questions. They also made sure that they cleaned up after they were finished."

"$80 service call and a 500% markup on parts? That’s excessive. I completely understand that businesses need to make a profit, but being charged over $500 for a 20-minute visit is more than what many highly skilled professionals—attorneys included—earn for their time. Before scheduling the service, I asked for a quote on both the part and labor. Unfortunately, I was told they couldn't provide that information in advance (which, in hindsight, should’ve been a red flag). I trusted the positive reviews and moved forward anyway. When the technician arrived, they spent about five minutes confirming what we already knew: that we needed a specific part. We expressed concern about the cost, and a manager offered a modest discount, which we declined. We ended up paying the $80 just to be told exactly what we had already suspected. Afterward, we contacted another company that provided the part at cost ($100) and completed the service for $135. Bottom line: if you're trying to avoid unnecessary expenses--which I think right now most people are, it’s worth calling around. I’d recommend saving yourself the service call fee and going with a company that’s more transparent from the start- one that respects your time and your wallet."

"The radio commercials for Casteel are what steered my decision to scheduling my main waterline repair with them. However, after the experience that I had with their team I will be utilizing them for all of my future needs. The dispatch and scheduling office were pleasant and professional as well as never having to be on hold for (not exxaggerating) more than a minute. From then on they maintained communication with me via text and email so that I was never left in the dark. Jonathan was right on time, very thorough and knowledgeable, checking to make sure that everything was back in order before ever mentioning payment. This is the kind of service that you need from an already stressful situation and is my primary reason for recommending these guys. Turns out the house has a blue ploy line which was discontinued a while back for constant leaks. Bad luck for me that I missed the recall window but I know for **** sure what team I trust to replace my mainline. It's a long stretch of yard that they will have to trench to get the line put in with several ways that it could go wrong which affects my estimate but after enough experiences with other companies I know that you get what you pay for and your fresh running water is not something to attempt the cheap way. Even with that, they applied the cost of my mainline repair to the replacement which put my total damage at around 4500 clams. If you have to drop that kindof cheddar on your home maintenance youre gonna need the assurances that come with a company that goes above and beyond to earn your continued business and that is what I felt with Casteel. TLDR; they make at least one thing on your "to do" list simple and as pleasant as possible."