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"Good communication with the service tech. Did a nice job troubleshooting and replacing. Cleaned up everything and used floor protection."

"We sensed the need for a kitchen faucet replacement as our water pressure was gradually getting weaker and weaker over the course of a couple of months. Once it reached an unacceptable point, we hopped onto Angi looking for help. Sean Sewer and Drain Cleaning reached out in NO time (on Christmas night) and were clear communicators from beginning to end, helping us get a nice new faucet set up... highly recommend this team!"

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"Amazing. Entire process went smoothly and the work is top tier."

"I am beyond thrilled with the work done by BRM Home Remodeling, LLC! Rui and his team were amazing—professional, attentive, and truly dedicated to delivering exceptional results. Rui listened carefully to every detail of my vision and went above and beyond to make it a reality. The transformation of my bathroom and kitchen is absolutely stunning. The craftsmanship and attention to detail are second to none, and the entire process was seamless from start to finish. They worked efficiently, kept the workspace clean, and showed genuine care for my home. If you’re looking for top-notch remodeling with a personal touch, BRM Home Remodeling, LLC is the way to go. Thank you, Rui, for your incredible work—I couldn’t be happier!"

"After two weeks of trying to diagnose the problem with my heating system, it was determined that I needed to replace the system. Although this was not the answer that I was looking for, it was the right answer and decision. From the technicians who determined a replacement was needed, to Phil Grego who coordinated the replacement installation, to Miguel and his coworker who worked quickly to replace the system, it was a flawless coordinated effort to restore a working heating system in my house. All representatives from Arctic Air were respectful and informative. An extra shout out to Phil who was able to get me on the installation schedule quickly."

"We were extremely pleased with the entire process. Matt is professional, organized and a superior craftsman. His crew was the same. Remodeling is loud and messy - there's no way around that - but Matt and his crew were always respectful, pleasant, and cleaned up each day. Their work is exceptional. Matt plans well and always kept us informed of what to expect next and when. Planning for deliveries (like cabinetry) with COVID was tricky, but we were well informed of any challenges and we could plan our lives around it. Older houses always come with surprises, but Matt was always patient to explain things and then give us options so we could make informed decisions. We got exactly what we wanted - but were pleasantly surprised at how smooth things were handled and ecstatic at how beautiful the results are. His attention to the smallest details sent it above and beyond our expectations. We would recommend Matt and his crew to anyone and would use him again most definitely."

"Tom and his crew did a beautiful job. Everything was done professionally and showed great attention to detail. I highly recommend TQ Contracting. The bathroom came out better than I envisioned."

"Carlos Dominguez shows no respect to his customer. It is unprofessional - and totally unacceptable - to not answer my emails, telephone calls, text messages. He walked away from my kitchen remodeling project after my email, where I expressed unhappiness with the quality of work, expecting more from someone who has 95% five-star rating. In three and a half days of work there were multiple mistakes in plumbing: including selecting the wrong PVC fittings, not installing the roof vent flashing properly, and drilling oversized holes in the studs violating the building code. Similarly - ignoring the manufacturer's installation manual - he shows up with the wrong duct size for the kitchen exhaust. It must be embarrassing to face criticism from a homeowner, who seems to know more, or care more about things getting done right. His answer: sending a check back without any word, claiming full credit for unfinished, uninspected work. No discussion. Is client satisfaction is the number one goal?"