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"Our house looks amazing and the price was beyond reasonable. This should be a 5 star review and we had every plan to hirer owner Neil and his team again for decking project. The work was performed over 5 really cold days in Feb; the team was timely, professional and incredibly considerate of the pets being in and out of the yard. Unfortunately we are still waiting for a follow up from the business on a few touch ups on a small encasement that was missed. I spoke with Mr. Snyder on the phone March 3 and sent photos via text message as requested on March 4th and again on the 17th. We have yet to hear back on any resolution. I hate using this approach of down scoring and will happily update this review to a 5 once the few items are completed. It just makes me anxious that any 10 year workmanship warranty won't be honored."

"Freedom Fence & Deck did an excellent job install our new deck. The sales rep and the workers were friendly and professional. Additionally, I love that the owner of the company is a veteran, and the company offered the best veterans discount compared to the competitive quotes."

"This company is not who they say they are. The person named Carlito , it’s not his real name. He does not hold a contractor license or salesman license in Maryland. This company is run under his sister, through you will never see or know she exists. His real name is Brian G Mitchell, make sure you case search and find out the truth. I been dealing with him for years to get my addition finished and he has done nothing but take money and make excuses why he can’t work. Man has more personal issues, walked off the job without communication for 4 months. Lied to me and said framing passed inspections, they never did. If you even consider using this company, think again."

"Had an excellent experience working with Jeff on my deck project. The work is top notch and exactly what I wanted for a fair price. No BS up sales or any of that. Will definitely look to rehired for any future work."

"Karel Straka has helped me on and off with construction items on my townhouse for almost twenty years, making major changes to my deck and patio among other things. I find him easy to work with, very thorough, trusty-worthy, reliable and affordable. Sometimes I submit my own design, and he always does it better."

"I couldn't be happier with the work they did! We loved working with the Elite team and they created a gorgeous room for us that is being used and enjoyed by our family and friends."

"I hired them to do landscaping and a driveway, my drive way is crumbling and have holes in it."

"This is the 2nd job we've hired Russett Deck Professionals for. We had 2 decks up 1 story falling apart. Tom worked with us on new design to maximize the space, and provided quotes for a few materials options. We ended up going with trex decking and keylink for the rail system. Could not be more pleased with the result. Tom and his son worked diligently to install the new decks and build them into the space like they were designed with the house. Their skill and craftsmanship are 2nd to none. They pay close attention to the details, from rounding the edges of the drink rail, to tightening every vertical cable on the railing by hand. All the finishes look clean, straight, and plum. But most important of all, the new decks are foundationally solid and sturdy, and done right. I would encourage you to consider Russett Deck Pros for your next job."

"Buyer Beware Run Away! (we dealt with the Veterans Hwy office) Fence and Deck Connection is an unprofessional organization that "installs" fences poorly. Don't beleive me, keep reading. We hired Fence and Deck Connection to install roughly 10 feet of privacy fence and gate. We assumed that they were professional enough to plan, execute, and provide quality control for the project. Well none of that is true. Chris, the project manager, failed to plan, control, or lead the project. He delivered the wrong plans to the crew which put the fence in the wrong spot swinging the wrong way. The first attempt at our fence was wrong in every way. They had to come back--take it all down and rebuild it from scratch. Chris povided no leadership or quality control during the process. In fact, he couldn't be bothered to come back and check the work. On the first go the crew dumped dry concrete mix down the fence post holes and when confronted about it Chris attempted to claim this a dry pour. He said that this will harden with ground moisture into solid concrete. The crew that installed the fence on both occasions were not properly equipped to do the job given that the fence parts are not even cut to the right dimensions. To be clear we just left the "fixed" version with its poor install quality alone becasue the issues aren't worth having the fence rebuilt a third time. Things like the gate not being even, or that we were told by Bob, who is Chris's boss, that the fence was going to need be adjusted by September-- 5 months after install. The company treated us with a lack of respect and a lack of professionalism when it came our justified complaints about the wrong install, poor communication, customer service and workmanship. In fact, Joel told us that it was essentially our fault that the fence was wrong for providing the wrong plans, when the company was in fact in charge of that. Leaving aside the blatent deception with the "concrete" with no water-- which is all on video. I am sure this low-grade company will try to convince you that we are unreasonable customers or that they fixed it so all should be forgiven. Sure, we are unreasonable for thinking they should do a good job. Yes we are unreasonable for thinking that we should not have to watch them to make sure they do a good job. We are unreasonble for being insulted with a $100 Amazon gift card as a "good faith" gesture as if the issues weren't that bad when they had to completely replace and remeasure all fencing and gate. The time for them to make it right was immediately, and to leave a good impression started on day one. They left us running away. They demonstrated a lack of professionalism--sneaking onto our property to install the fence the first time saying nothing and sneaking away saying nothing when finished. The project manager couldn't even be bothered to keep the basics straight. Where the gate goes, how big it should be, where the posts go, what plan the workers needed-- nothing. This company is utterly incompetent and no matter what deal they offer you it is waste of your time and money."

"Estimate visit went really well. Jose was on time and very professional. Would recommend to another without hesitation 💯💯😁😁"