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"We will recommend Installation Services LLC, to anyone who is looking for an experienced, knowledgeable, and honest contractor. It is not easy to find a high-quality/ price service company these days. Corrine, Bud, and their team from the start to the end of our project were very professional, committed, and honest. We didn't experience any hard times with Installation Services LLC's team during any phase of our project, which was an unfinished basement. We are so happy with the service done. Moreover, Bud confirmed the two-year warranty, that it's hard to get it with a contractor. Thank you!"

"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"Dave was very responsive during the entire process. He worked with us on our vision, was able to resolve unexpected issues we found during the remodel, and delivered quality craftmanship for a very fair and reasonable price."

"Wrote a timely estimate scheduled job timely did good job for good price."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"I'm so happy with the work Alex, Kevin and the team did! Alex provided quotes, and high quality work in a very timely manner. The details are really beautiful, and I am especially pleased with the quality of cabinetry, painting, and most of all the beveling on the quartz counters! I had three bathrooms done and the painting jobs were crisp and the cabinetry is elegant. Alex gives very honest opinions on options and details."

"We had an exceptional experience with Johnathan, Jeffry, and their team. Their professionalism, friendliness, and expertise stood out from the start to the finish of our basement project. The process was smooth, transparent, and free of surprises, with clear cost and material outlines. We appreciated their flexibility in allowing us to choose different materials and only charging the price difference. When we added more work mid-project, they were accommodating and maintained high-quality workmanship. They provided a wide selection of cabinets, flooring, tiles, mirrors, and bathroom faucets. The project was completed on time and within budget. We are thrilled with the results and plan to work with them again. Everyone who has seen our basement loves it! Overall, we highly recommend their services."