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"Overall they did a great job"

"Our experience with MDF Painting has been a nightmare. They promised a start date in a voice mail (which we still have) and were approx. 3 weeks late starting. We were told that if they could have access to the house 24/7 (it is vacant, so yes they could), they could “bang this job out in no time”. Our contact at the office was nearly impossible to get in touch with and constantly unresponsive to phone calls and emails. We contracted (and paid) to have popcorn ceiling in three rooms removed and reapplied. At the owner’s recommendation, he suggested “blending” the popcorn which we agreed to. Now the popcorn ceiling is literally falling into the floor in one room. As we live out of state, we asked the owner if he would come by on a Saturday when we are there to look at their shoddy work, but apparently, he doesn’t do weekends, only normal business days/hours. They insisted it was the same price to “blend” popcorn instead of all the labor/materials to remove and reapply which we find hard to believe. They finally agreed to give us a credit. We requested just the ceiling be painted white in one bathroom. They instead repainted the entire room (3 colors) which we had to pay to match the paint. In one bedroom, they painted the entire room as requested, but neglected to paint the sliding closet doors which really stand out now next to the newly painted walls. They started priming the walls in another room that wasn’t even contracted to be painted. They painted the attic access door shut, so when the stairs were pulled down, the paint came off around the edges. The utility door was also painted shut which took forever to pry open. They discarded the metal handle, so now it won’t stay shut. We specifically asked that they not clean their brushes in our house (we have a well), but they ignored that request and washed them in our kitchen sink which has metal scratches around the ceramic edge. We had to hire someone to come in and clean up after them not once, but twice. In the dining room, which was not part of the job, we had open boxes packed with all of our wall hangings which are now covered in dust from the sanding. Still finding splattered paint throughout the house. We go to the house on weekends to pack more items and arrived one morning to find the front door wide open. They helped themselves to ALL of the beverages we had left in our refrigerator. Obviously, there is very little, if any, communication between the office and the team. Very little respect for customers or their property. Please don’t get sucked in by the nearly 40 pages of testimonials and the salesman’s glorified pitch, which is what happened to us."

"Smooth, easy, and friendly. Years later I needed information on the installed windows for warranty purposes. I called KKS for that information and he took the time and effort to go back 18 years to give me the information I needed to put in a warranty claim. Friendly and helpful."

"Darren and his team installed new, super-sturdy and beautiful handrails on a set of stairs at my father's home. Darren was friendly and helpful throughout the process, and eager to brainstorm to give us what we needed. It was a relatively small job, but Darren worked carefully and conscientiously, and he explained everything thoroughly to my father. We love the new rails and would hire him again in a second."

"Kurt did an excellent job in repairing several rotted windows vs going through the tremendous expense of replacing them. Kurt is professional, friendly, always on time and communicates effectively. His pricing is very fair. I plan on hiring him for another project. Highly recommend. You won’t be sorry. Great guy!"

"DO NOT hire Jose to do any work in your home! Had him work on a couple things in my new house. He did not start on the agreed upon date. Showed up late eveyday. And didnt show up at all some days. He installed tub/shower valve BACKWARDS and he left it leaking. Had to hire plummer to fix. His work is horrible. Please save your self time and money and stay away from JJ restoration. He did not finish painting either and was sloppy with the work he did get done. He was always leaving and coming back. Oh and HE DOES NOT HAVE INSURANCE!! Beware please!!"

"Rafael and his crew were very professional. He kept me up to date with all work done and communicated well through the entire project. The work was outstanding and will hire again for my next project."