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"Very professional and the first inspection and install happened in 48 hours"

"Very well,"

"Vernon was quick and did a great job."

"Responsive, efficient and fairly priced. Will look to J&L Pest to be my preferred pest control moving fwd."

"Job was for Roaches, I reached out to C&C, got a reasonable quote ($350 for 1 kitchen, 2 bathrooms + a 2 week follow up) had a few questions answered quickly via text, and scheduled an appointment. once scheduled, C&C told me to empty kitchen cabinets in preparation. I did all that had food, all that had visible roach remains. When he arrived , he said I had to empty 100% of the cabinets. This slightly vague communication was ok, not great. He did the work, in a careful an conscientious way. After the gel-baiting, he said he would spray the cabinets and kitchen, and after that, we should leave the kitchen area for 1 week. I was surprised that we were expected to not use the kitchen for a week, and told him: that's the kind of news you should tell customers at the start!" His response was, ok, use kitchen next day. I don't understand what the 7 days is for if 1 is enough? Why start with that? Our interest was in 1) a job well done, roaches exterminated for as long as possible. And at same time, 2) house left in condition where we (family and dog) were not at risk of any poisoning or similar from the treatment he used. So if 1 day gets same quality as 7? or might 7 days be a more effective treatment? I couldn't get a clear answer from him. I asked for the MTSD data sheets for the products he used, as he couldn’t give me a sense of what the reasoning/risks were. He sent them. Before he left, I paid him the $350, and we scheduled his follow-up. I told him I expected we would have to reschedule, as tenants needed to be consulted, he seemed ok with this. Once I had spoken to the tenants, I had new dates to propose to C&C. I tried texting, calling and asking tenants to contact him. None of these approaches got a reply. I found C&C’s website, and sent them a message there. So In the end: 1) They have not delivered on what was promised for the amount paid. 2) their communication started ok, but once they had the money, they lost their professional approach. I’d not hire them again."

"I just got off the phone with the owner Ray from the Queens location who is completely unprofessional. I had called a month ago to fix a water bug problem in my boiler room. I paid $220 for this service. A week after I noticed a water bug near my bedroom. (FYI my house is completely immaculate so it's not coming from anywhere else but my basement). I immediately called to say that the spray they used didn't work, and they told me to give it some more time. Fast forward a month later and I still have the same problem. I had called Ray a second time to tell him how the problem was never resolved in the first place. I asked if they can come back and try using the gravel instead of the spray because it's stronger. I feel that I paid for a service that I never received. However Ray didn't think I was a good enough customer because I only call yearly for summer service. He wants to scam and get me to pay for monthly service blaming it on rain. (It's 90 degrees today) I told him I didn't mind paying for monthly service but that I would like him to waive a one time fee being that the bugs never responded to the chemicals used. I can understand if the problem returned months later but not one week later. Do not use their service!!"

"I am SO impressed with the thorough job they did at sealing all holes where mice were coming in. They were so kind, professional, and patient when answering all my questions . I would DEFINITELY recommend"