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"We are extremely satisfied with our generator purchase. We interviewed several different companies and Alternative Home Energy and Maintenance was the only firm that understood our needs. They did a thorough review of our electrical and gas configuration on the initial sales call, which none of the other companies did. We were provided a detailed, line item quote. The entire team - Tasha Thompson, Jarrod Watson, Robb Taylor, Zack Martin, and James Sanders (plus a couple of other individuals whose names I don't have) were top notch. Tasha did an outstanding job in keeping us informed every step of the way. Robb did a thorough walkthrough and was a no-pressure sales rep, James and Zack did an outstanding job on the installation. I can be pretty high maintenance on jobs like this and Tasha was incredibly responsive to my texts and emails. I can't recommend this firm highly enough. A lot of folks will sell you product, but this team delivers value and customer service at a very competitive rate. Great job, team!"

"I rarely give comments let alone bad rating. This work was absolutely horrendous and very unprofessional. This project was promised to be done in an hour instead it took 5 hours. He forgot things, went to home depot twice to get NIMA Adapter which is the whole project. The work done was patchy and very bad for the amount i paid. finish the project is clumsy and did not put the protection cover. Now i will have to fix. He out the nima adapter upside down and promised to comeback. Which he didn’t. . I will not recommend his work. If there was a zero rating this work deserves worst rating for work."

"It was excellent. Showed up on time."

"Brian checked the kitchen fixture by first putting new bulbs in and they did not work; he then checked the ballasts & they were bad. He had two correct ones in his truck, installed them, put the new bulbs back in and the fixture worked! On to the Utility room..just needed new bulbs. At my request I was given prices for LED Down lights to eventually replace the fluorescent fixtures and we discussed the number I would need as well as the price. We also discussed changing out my existing old 100 watt down light fixtures for the LED down light fixtures. Brian recommended I add a Surge protector to my existing old breaker box and gave me a price for that also. Dylan assisted Brian with the tools and equipment and both were very professional."

"Very efficient. A good crew which you are happy to have in your home. Good guys who do good work."

"Johnnie and Kyle were lifesavers, literally! Our heater kept tripping the breaker and when my husband flipped the switch back on, sparks flew. Our home is new to us, but was built in the 70s, we were unaware of how bad the electrical wiring was, the Inspector, for some reason, didn't catch it when we bought the house. There was an older breaker box inside my husband's closet also, the wiring inside was a jumbled mess and had several burned areas. We were extremely lucky our house hadn't already burned down. Johnnie and Kyle worked way late into the night having to basically rewire everything. They took extra care in making sure our house was safe for us. We also had concerns over the cost, this was not the best time financially for us, but we were pleasantly surprised with what they charged us. Both men were extremely polite, friendly and considerate of our needs. We will be calling Jade Electrical for all of our electrical needs from now on and referring them to everyone we know."

"Excellent. Matthew knew what to do and asked no questions."

"I was a customer of American Home Shield warranty company from 2019 to 2022. In 2021, I began experiencing issues with my heater. A contractor affiliated with American Home Shield came out to assess the problem and determined it was electrical in nature. American Home Shield then dispatched Moen Electric to address the issue. At that time, I believed the problem had been resolved. Since I reside in Texas, where it rarely gets very cold, I seldom use my heater. I typically rely on a desk heater in the rooms I occupy and keep the central heater set to 65 degrees during the winter. In December 2023, I began receiving services from Choice Home Warranty. At the end of December 2024, I noticed that my heater was not turning on. Consequently, I contacted Choice Home Warranty to schedule an inspection. The following is the assessment provided by the technician on January 6, 2025: 01/06/2025: THE HEAT KIT HAS BEEN EXTREMELY MODIFIED FROM ITS FACTORY STATE. ALL WIRING FOR THE THIRD HEAT STRIP HAD BEEN DISCONNECTED FROM THE 25A BREAKER AND LEFT EXPOSED INSIDE THE UNIT. ON THE LOAD SIDE OF THE 60A BREAKER HEAVY GAUGE WIRE WAS PUT IN AND CONNECTED TO THE CONTACTOR. FOR THE FIRST TWO HEAT STRIPS AND THE HEAT STRIPS WIRED TO ALL COME ON WITH POWER FROM THE SINGLE 60A BREAKER. THE CONTACTOR IS FRIED ALONG WITH THE CABLES CONNECTED TO IT AND THERE IS EVIDENCE OF BURNING INSIDE THE CABINET. IMPROPER INSTALLATION. HEAT KIT NEEDS TO BE REPLACED WITH CORRECT HEAT KIT AND CONTACTOR AS WELL. I KILLED ALL POWER TO SYSTEM. Following this alarming report, I contacted American Home Shield and was advised to reach out to Moen Electric directly. When I spoke with Moen Electric, they flatly refused to fix the issue, claiming they could not verify whether anyone else had made repairs after their work. I assured them this was not the case, as no one else had worked on the unit, but they remained uncooperative and rude. I am certain that no one has tampered with the system since Moen Electric's initial repair. Given the severity of the safety hazard they created and their lack of accountability, I strongly advise others against using this company. Their disregard for customer safety and failure to take responsibility is appalling. This is not the end of this matter. I intend to pursue further actions to address this dangerous negligence."