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"Please, I beg you, DO NOT USE BEE CAVE DRILLING EVER! Absolutely horrendous service. Bee Cave put in our well almost 4 years ago. In July, our water pressure went out. We called Bee Cave to come out, and they came out same day. Unfortunately, the technician that came out put a faulty electrical panel on, so the problem didnâ t get fixed. He then told us it would require them to dig up the entire well, a $10,000 price tag, and they wouldnâ t be able to come back until the following Tuesday, leaving my family without water for 4 days. They returned Tuesday, with a new technician, who replaced our electrical panel again, and said everything was fixed. Meanwhile, they charged our card for a $5,000 deposit. Now we come to today. We woke up Monday with no water pressure. We contacted Bee Cave once again due to an assumption it was a warranty issue. They told us they would come to our home the next day. So Tuesday rolls around, no phone call, no technician. We finally call and leave a messages with the answering service at approx 4:55, and they inform us someone will get back to us. At approx 5:30, we still have not received a call, so we call back to the answering service, they inform us that Bee Cave wonâ t be getting the message until the following day because it was now after 5pm. About 45 minutes after that, my husband receives a message that our account is â no service with Bee Cave Drilling and they will not be coming to our property.â This is ridiculous. No communication. You mess up the first time around, then wonâ t even take responsibility for the mess up and fix it. Terrible customer service. Terrible business."

"Our landscape architecture and construction studio, Twistleaf, contacted Texan Water in spring 2023 to assess the condition of an existing well at a clients property in Fredericksburg, in preparation for a large-scale landscape renovation project. Their technician was the consummate professional. Extremely responsive and knowledgeable, he took the time to answer all of our questions in person, then always followed-up with reporting and work orders as promised. After the initial assessment and with the passage of time, it was clear that additional work needed to be done on the well, which Texan Water executed in a timely and reliable manner, in concert with other trades working on site. We were impressed with the professionalism of their entire staff, as well as how quickly they were able to fit us into their schedule each time we needed them. Texan Water really earned our trust and continues to maintain the well. We will definitely work with them in the future for water well drilling or repair."

"Rude and agressive behavior for absolutely no reason towards female customer ! Work was partially done to be finished but the owner after being asked to explain the work that will follow aggressively pooled out the previously fixed item claiming it was his and not yet paid for! I was standing there ready to settle which was not an issue to begin with! Be aware of this very unprofessional service!"

"Excellent- did a great job!"

"We live in Georgetown. Last year this company came out because we were having issues with our spetic. They stated we needed all new larger pipes. We paid them over $10,000 to redo our septic with a life time warranty. Not even 5 month later we started have pir alarm go off and more problems. The company came out and said we need a new pump. We paid over $2500. Since then, our septic has been leaking, smelling and not repaired, in addition thrg broke our drive way and left our mound completely a mess. We have attempted for 2 months to contact this company and they are avoiding us. When I spoke to the owner, he laughed and mocked me. We then called the company we are finance from to attempt a resolution. They phoned Chase and we got a call immediately stating they would be out. They never came. We have little girls, our play set js right by this mound and it stinks a d is leaking. They have never fixed it from the start. We cannot afford now for another company to come and do the job they were paid to do. It is completely a shame that they have ripped us off and refuse to contact us. We are going to obtain a lawyer in hopes to get the company to fix their mess."

"Everything went well! I would highly recommend them! They were punctual, professional, and good at what they do. They fixed both problems within 30 minutes and even helped me fix my ice maker on the fridge! They were super nice and would definitely hire again!"

"It was excellent, responded very quickly and they work efficiently and they charge me a fair price."