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"I had a Patio Cover installed by Tim Broughton and his crew back in September 2023. When I was getting estimates I had submitted inquiries through several Patio Cover Manufacturers on-line who in turn notified local installers who contacted me to provide estimates. As these local installers contacted me I did my due diligence and looked at reviews. I decided not to use Suburbia because I had read some poor reviews on the internet. His wife continued calling me to try to schedule a bid and I finally told her I had read some poor reviews. She explained to me that the bad reviews were for a hardscaping company that they had initially worked with and that they were no longer associated with that company. I decided to go ahead and let them give me a bid because the patio cover they were installing was precisely the one I really wanted. Mr Broughton came over within a couple of days, explained everything thoroughly, gave me a decent bid, and was likable. I decided to go with him and his company. He returned with the contract, I gave him a deposit and everything was in motion. The product arrived early and was delivered by a different company and Suburbia started the work early. The work was performed in a timely manner and about two weeks earlier than expected and that is where the professionalism ended. On the day of the install, a Monday, I questioned him about the permits. He told me he hadnâ  t had time to get over there since they started earlier than expected and that he was going to take care of it at the end of the day. Hindsight is 20/20. I should have put a stop to the work immediately but I didnâ  t. The next day they returned and started working again. I asked him about the permit. He said he dropped the paperwork off the day before and would return at lunch to get the permit. Meanwhile, one of the crossbeams was damaged during shipping so they had to order a new one. They completed the cover on the second day, except for the side crossbeam, and said they would return when that came in and finish the job. He asked for the remainder of the money except for approximately 10-15% to be paid when everything was finished. I again questioned him about the permit. He was apologetic, he was so busy he hadnâ  t had time to get back up to the city to pick them up, blah blah blah. When he returned to finish the cover he would have all the paperwork in order. Fast forward about Six weeks. The new crossbeam comes in, he schedules a day to come install it. They arrived early in the morning and had it completed within an hour. He asked for final payment and I asked for the permits. He said he would go get them and return in the afternoon. I told him I would mail a check because I didnâ  t currently have access to my checkbook. He never returned with the permit because he never took care of getting the permit. The work was performed unlawfully and in breach of the contract. It was the companyâ  s responsibility to obtain proper work permits from the city prior to performing the work in accordance with the signed contract and in accordance with the municipality ordinance. Mr. Broughton knowingly and willfully did not get the permits and he knowingly and willfully lied to me on several occasions about the status of the work permits. Mr. Broughton will not respond to my telephone calls or my emails regarding this issue. Now it will be my responsibility to obtain the permits and to also pay the fine for not applying for the permits prior to starting the work. In addition to the breach of contract, the gutters leak. I have told him about this issue and he said he would fix it but he still has not fixed the leaky gutters or responded to my request for the permit and final paperwork. I have been more than patient giving him over six months to make things right and he has not made any effort to do so."

"Fast."

"Their communication throughout the process was really excellent, they worked with me to really understand what I wanted and when things would come up that wouldn’t work how we hoped, they were quick to work with me to come to a solution. They did the work fast and cleaned up after themselves with minimal mess. Everything I could’ve hoped for."

"It took a while between signing the contract and the start of work, but the end result was worth it. The crew showed up on time, got right to work, and checked with me daily with any questions. It was critical that the project stay on budget and Bill did that. They did a good job of clean-up too!"

"The people from Life Outdoors were great to work with. We had 2 retaining walls replaced along with new grass planted between the 2. They did excellent work and are very friendly & knowledgeable. I will definitely use them for future projects."

"Satisfied with the look and quality of project done, were also respectful of my home and yard"

"I highly recommend Dana King Next Project Studio for your home renovation needs. We were planning a rather large renovation including a complete gut of our kitchen and guest bath, as well as refreshing the family room and main hallway. It was important that we had a designer/contractor who would oversee the entire project. We had used Dana King in 2015 to refresh our foyer, living room and dining room and we were impressed with how smoothly the project went, so we hired them again in late 2022. We met with Dana to go over the scope of the project. Dana then gave us estimated costs and timelines. Dana’s group handled every step of the project. The project was overseen by our project manager, Drew Chapman. They made sure all the proper permits were in place before the project began. Our designer, Meg Blais, was in contact with us nearly every day for design selections. The carpenters, Nick Duncan and Greg Piper, made sure the project stayed on schedule, overseeing plumbers, flooring installers, electricians, insulators, fireplace installers, and painters. Meg made sure our appliances, flooring, cabinets, fixtures, paint, and backsplashes were all ordered on time to keep the project on track. Our biggest design issues were with the kitchen location. From the front door, you had to either walk down the hall through the family room into the kitchen, or else go through the dining room. I am not a fan of open concept, so I needed ideas on how to make the kitchen more accessible without tearing down walls. I was also concerned that the main narrow hallway was so dark. Meg came up with the great idea of adding a doorway from the kitchen to the hallway. This provided immediate access to the kitchen from the main hallway, as well as providing extra light to the hallway. She also increased the opening from the dining room to the kitchen and moved the refrigerator to a more accessible location. Even though the doorway in the kitchen meant losing cabinet space, Meg’s design gave us more storage than we had in the old kitchen. The entire process took three months, but the project manager and carpenters kept us informed every single day what had been completed and what was happening the next day, so we were never left wondering what was next with our project. Because Dana King Next Project Studio handles every aspect of a remodel, you don’t have to worry about permits, inspections, which trades people will be showing up each day. Everything was so smooth, and the people assigned to our project were the nicest, kindest, and most professional I’ve ever worked with. I had no problem with having them in our home every day. Our dog loved everyone; it was tough to keep him out from underfoot. Just the best company I’ve ever worked with, and we will definitely use them again when it's time to update our master bed and bath."

"Top notch service- had new mulch put down throughout by entire yard in addition to having old plants removed and new ones planted. Very professional!"

"Bath Planet's customer service team went above and beyond to ensure our satisfaction. They were friendly, knowledgeable, and always available to answer our questions. We are very pleased with our new shower!"

"Everything went great. Job completed on time and clear communication and expectations throughout."