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"Excellent communication and did fine work. Was really impressed all around with their service. Will use again in the future."

"They showed up when they said they would, completed the job and cleaned up. They repointed the pillars on my porch and fixed my back concrete porch that had disintegrated. I would highly recommend and would hire them again!"

"Got it done right"

"Very professional and prompt. The work was completed in a timely manner and they cleaned up the work area so you could not tell they were there. I would definitely hire them again. As a bonus they are veteran owned. ??"

"Matthew was punctual and pleasant. He explained how he would complete the repair on my home. I look forward to working with MSM Masonry to complete my repairs."

"Someone from Planet Roof came to my parents' house to give them an estimate for a roof (shingle) replacement (1,900 sf). After spending over an hour looking around, the gentleman gave my dad an estimate for $37,000! After my dad declined, he then dropped his estimate 2 more times and said the lowest he can go is $14,000. When my dad asked why he didn't start that low, he replied "well some people will pay the $37,000". He also went on to tell my dad how this was an investment, and he wouldn't get anything lower (keep in mind my dad is a disabled senior on a fixed income). When my dad told him he already received a quote from another company for $8,500 - he was followed by questions of who was that cheap and asked why my dad would even have him come out (when every company should know that most people would/should get multiple estimates). Do NOT recommend this company!"

"2500 sqft roof. Salesperson came, explained process, options, etc. and provided a quote on the spot. Materials/dumpster arrived on schedule. Crew started on scheduled day at 6:45am. Finished (including thorough cleanup) by 2pm. Proj Manager was present during install and did follow-up with me after work was done to verify. Excellent experience. Cost was in-line with expectations. Excellent communication."

"New Look was amazing! We initially met Jason at the Pittsburgh Home Renovation fair. He came to our home to provide a quote and show us options and we couldn’t have been happier. He even located the exact match to the siding that had been completed on a newer section of our house. Jason was very kind and extremely patient as I labored over color choices. Once we settled on a selection, the installation team came and did a fabulous job! Everything was clean-lined, well appointed and thorough. I am SO happy with our new siding!- I make sure I show it off to all of our visiting guests and family! Couldn’t be happier!- communication, expertise, good work. New Look was the complete package."

"Chris and his team are amazing, they do excellent work and Chris is always there to lead the way to make sure everything is done correctly. Would hire again without hesitation."

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."