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"Shawn Thompson did a great job diagnosing our AC issue and repairing it promptly. He is an above-and-beyond the call of duty kind of guy who came out after hours to help us out during a heat wave. I couldnâ t recommend him more highly."

"Very professional and very good work, super recommended!!"

"They did a wonderful efficient job and were very polite, a little higher on the prices though"

"We are customers of Superior Comfort. We are in our 70's, so we have had our share of experiences with customer service and warranty policy for all different types of purchases. Just wanted to tell anyone looking for an HVAC company why we chose Superior Comfort. From the first friendly phone call, and many subsequent related phone calls, to the sales representative meetings, the po lite, neat installation of equipment teams and compliance with the warranty guarantees, Superior Comfort turned out to be indeed Superior! After almost a year, all went well, but when there was problem, we contacted them for assistance. They came as soon as they could schedule an analysis of what was happening and conducted an impressive investigation of the problem. Within a most reasonable amount of time, their technicians worked nonstop in the most inclement weather completing what had to be done to comply with the warranty at no cost to us! I Superior Comfort is a Keeper!!"

"I can’t recommend Brian enough! He’s not just a plumber—he’s a one-man army who can handle plumbing, electrical work, heating, air conditioning, carpentry, and pretty much anything you throw at him. His workmanship is top-notch, and he’s incredibly reliable, knowledgeable, and professional. On top of all that, he’s super easygoing when it comes to pricing—very fair and transparent, which is rare to find these days. If you’re looking for someone who can do it all and do it well, he’s your guy!"

"They do the job quickly and efficiently, but there is some minor issue, but everything is good."

"I am genuinely flabbergasted that this company has so many five star reviews. From the marketing practices to their customer service, my frustration with them was pervasive. The work they did seemed to be fine enough, but it was overpriced (I later discovered) and their communication at several stages was just abysmal. My attempts to have them remedy the shortcomings of their process gained no satisfaction. It also left a really, really bad taste to discover that their signs plastered all over the furnaces and water heaters in the basement of our condo building was not because they had some kind of relationship with the condo *and in most cases had no relationship with the equipment that their signs were on*. Just obnoxious. To top it all off, someone my email address was leaked from their organization which led to it being the target of hacking. How would I know it was them? They were the only company that I had given that particular email address to, Then they had the nerve to ask for a customer testimonial video. As if. Would not do business with them again."

"Clean and professional really took care of Our needs and helped us out with a new unit price was great with a too if the line unit we will be sending there info to friends "

"Terrible customer service He created giant messes and lied to me on multiple occasions. I will say anything to get the project and not actually answer questions. When they came to give the quote, I asked them where they would put the heat pump and I said behind the house, but when they went to install it, it would not fit behind the house according to code. I constantly had to hound them to finish the job. They started in the spring, and then they did not finish until the winter, after saying they could start in 2 weeks. They left me without heat on below-freezing days because they were not finished. They did not honor parts of the contract. charged for service even though the contract says it is free for 3 years. They tried to charge me for things they did not install(humidifier). Installed the ventilation system over some sill rot. I left gaping holes in my home for months. I had to hound them every step of the way to get them to do the next part of the project. They were replacing propane and oil with gas and did not tell me I had to remove the propane to do so, and then the town would not permit their work and I had to pay out of pocket for more conversions. I had to hound them to get permits, including an oil tank removal permit, which they never pulled and I still do not have! The end result was an expensive system that I think is misconfigured and ill-fitting for my home (it does not remove humidity properly). If you would like to do the project management yourself, hire this company. That said, there was one very nice technician, but I would not have them install anything."