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"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Was able to give a fair quote a few days before. Arrived on time. Installed my door perfectly. Thanks for the great work."

"Northeast Home & Energy did exactly what they said they would do plus some. From our initial contact with Michael G. through project completion. This very difficult siding and window replacement project went off without a hitch. Matt and his crew were unbelievable! The quality of their work is exceptional and their attention to detail is unmatched. Our 100 year home looks like a new house! I would recommend this Northeast Home & Energy without question. Michael G did exactly what he said, not a question went unanswered. Then Matt & crew showed up and blew us away with their craftsmanship. I can't say enough about them, all of them."

"Chris and his team were outstanding. The project was a full renovation of our 1745 historic home. The project was quite complex but was completed on time, on budget, and of the highest quality. We lived in the home during the renovation and Chris and team were extraordinarily polite, courteous, and very clean. I can't say enough great things about CRM Construction."

"Excellent finish carpentry work, fair pricing, and good communication about timing and expectations. Its rare to find honesty and transparency in this industry, and David has been the best!"

"I was with the contractor that made me think that because my good credit I was getting a good financing interest around 7% and he did not tell me that my granite steps had to be removed, he told me after the loan went through at a rate of almost 14% at this moment I would like to cancel the project, I am under a lot of stress and having back issues I am afraid that because I take time off from work I am not going to be able to pay for this high interest loan."

"Start to finish, excellent service and value delivered. Crew & team were extremely professional, great communicators, always went the extra step to ensure the project was done exactly as it was requested. We moved into a new office space and originally just wanted some touch-ups, they transformed the space into something we didn't think was possible, all while meeting our tight deadlines. Wouldn't look anywhere else for any future commercial or residential work to be done."

"Absolutely AMAZING job! We have been searching for a general contractor for almost 6 months to take care of several projects on the exterior of our home. We had worked with Stellar Painting before when our insurance company paid for a door and window repair. After a phenomenal job and a great experience, I called them again to see if, by some miracle, they could handle a list of repairs for the exterior of our home. After coming out, giving an estimate, and providing a start time - I couldn't believe how quickly everything was done! They fixed everything (and that was one heck of a list)! Our deck is so beautiful, I can't stop staring at it. Light poles that a previous masonry company installed are standing tall and proud (versus lump-sided like they have been for years now!) The list goes on. The exterior of our home looks brand new thanks to them. I can't believe how quick and easy it all was. Love the crew as well - Monique is amazing and Eduardo is SO nice and extremely talented! Everyone that came out was super sweet. They will definitely be my go-to from now on."

"Good job. Quick and professional"

"One of the worst companies I have EVER dealt with in my life. Nothing but runaround, lies, and lack of accountability. They will tell you something over the phone, then when you follow-up, they will magically lose all records of prior conversations. I was told replacement windows would be ordered in June 2024 - never ordered. In January, ordered correctly with 4-6 week expedited delivery time quoted. Now in Feb, was told the windows would not be ready until end of March (total of nearly 11 weeks since order). Magically, they have no record of quoting me 4-6 weeks, though I have email records saying otherwise. Just a miserable company to do business with, would never recommend to any homeowner."