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"If we could attach less than one star to this business, we would do that. We contracted with Ryken Building to do a remodel on our home. We hired Ryken because it was a new business and we wanted to give a new business an opportunity. Rykenâ s website ( https://www.rykenbuilding.com) says that he has a team . This is not the case. He is a sole proprietor with no employees. He has no long-standing relationships with competent sub-contractors, and we suffered because of this. The project suffered delays and issues from the outset. Even though Ryken says on his website that he has experience with the building permit process, this is not the case. He had no familiarity with the County building permit process and our permit was delayed several months because of mistakes made in the filing process. We finally had to get involved and made many trips to the County offices ourselves before permit was finally secured. Ryken hired several contractors who did sub-standard work. His electrician cut wires to our garage and caused the external lighting to stop functioning. We finally had to hire our own electrician to correct the work. He hired a flooring subcontractor to install engineered hardwood we purchased, and the subcontractor did not follow the install instructions that came with the materials. The flooring has unsightly nail holes in several locations. He hired a painting subcontractor who left blemish spots throughout the house which we have had to correct. Ryken himself made many mistakes which he had to correct. He mis-measured the shower surround and a $1000 glass shower door we purchased did not fit. He purchased a replacement door of inferior quality that does not fit properly. As a part of the remodel, we added a half bath. When Rykenâ s plumber installed the new drains, he removed HVAC ducting without a plan to replace it. The only solution was for us to install a new HVAC system at a cost of $21,000. The remodel also included replacing all the windows and sliding glass doors in the house. Because Ryken has no team to help with glass window and doors that weighed 500 pounds, we had to hire our own window installer even though Rykenâ s bid included the work. This added $12,000 to the project cost. The real nightmare occurred at the project conclusion where Ryken refused to finish items that were required to be completed in the project. Ryken refused to finish the work and abandoned the project. We finally had to find someone else to do this work at our own expense. Our contract had a retainage clause in which we were allowed to withhold payment to cover unfinished work that we had to do at our own expense. We withheld a small amount as we were allowed to do in the Agreement. In spite of this, Ryken has threatened to place a Mechanics Lien on our home. We had to hire an attorney to get him to back off. We have filed a complaint with the CSLB. If you want your project to run smoothly, hire someone else."

"Santos Construction was simply awesome! The crew was amazing, always on time, cleaned up great every day, completed the job on time, and the end result was completely professional. The quality of the work exceeded my expectations. I would and will hire them again for my next project."

"After construction job was finished, there was Immediate response to any problems or questions that arose."

"Jim Johnston and his fantastic team of real pros worked hard and transformed an aging dark cramped bathroom space into an absolutely beautiful modern miracle. We hired Jim's wife Day as a designer and her ideas and creativity created the magic. We had a great experience with back and forth communication throughout the process. Each of the subcontractors were master craftsmen. They all took great pride in their work and genuinely wanted us to be happy. We could not be happier with the finished product, and cannot recommend them highly enough."

"Jim and his carpenter were both all over this project. Parts/materials were ordered the same day work contract was signed. The old deck was quickly demolished and hauled off. I checked in 2 - 3 times over the build period and could see Jim's team had zero problems building exactly to architectural print. I was very impressed with the build quality and workmanship as well as overall interactions with me. Job well done."

"I have used Danny on many home remodel projects over the years for myself and my clients. He is reliable, knowledgeable and takes great care in his work. Ready to solve and input ideas on how to work thru project challenges that arise on the site! "

"Done right!"

"Hard working staff. Get a good understanding of expected schedule."

"We love our new deck! It’s sturdy, beautiful, and adds so much value to our backyard. The team listened to what we wanted and delivered exactly that, right down to the custom railing and built-in seating."