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"I called Outdoor Elegance for a Landscaping quote and also needed Sprinkler system install which was listed on their website under specialty experience and with Angies list. While I was getting other landscaping quotes Derek Enkes, the foreman/manager said I might as well get the sprinkler system installed as I would need it for the new plants no matter what. So he gave me a verbal quote which seemed a little high but Outdoor Elegance had a good name so I told him to do it. He did tell me that he would be sub-contracting out the work to one of his former employees who did excellent work. He talked me into going with an above the ground pump instead of a submersible pump because he said he had the same pump on his system at his house and it was great and it was easier to service. Not knowing any better I OKed it. When they were installing the pump I noticed that they simply cut off the pipe that the old submersible pump was on and never lenthened the pipe to make up for the 3 ft they cut off. Derek said it was OK that that would not make any difference. My first clue that they did not have the experience they told me they did was when they could not get the pump to prime and forgot to put a check valve on the line. They left and came back with a check valve and after some other adjustments finally got the pump working and changed out some sprinkler heads. Part of the agreement was to locate all of the valves and heads and put them on a drawing so they could easily be located. They located and uncovered everything but did not give me a drawing as agreed to. They dsiad the sprinkler guy would come back and do that after I paid them. He never did come back and complete that part even after several calls to Derek about it. By the way when he asked for a check for doing the work I was going to make it out to Outdoor Elegance who I thought I was hiring and he said no to make it out to him. I also called Outdoor Elegance and talked to a lady who was the owner to get Derek and she basically told me that if Derek ran it through his own company that they could not control that. Then less than 5 months after installing the pump it went out of prime twice going through the cycles many times with no water flowing and burned the pump up. I called in the neighbors sprinkler guy and he said that it was not installed correctly, that the area where the lines went in and out of the pump were leaking badly causing it to loose prime. He also said the shortening of the pipe probably didn't help either since in the dry season the water level goes down. I called Derek twice and he told me he was getting surgery and could not help me until he healed and would call me back. He never called me back so I had someone else install a submersible pump which should have been installed in the first place. Of the $2200 that I paid Derek I asked for the $600 back for the pump and he hung up on me and would never answer the phone again. Derek Enkes over promises and under delivers. If you are considering Outdoor Elegance or anything Derek Enkes has anything to do with, run for the hills as you are about to be had."

"Very prompt service. They removed a mound of yard and tree debris the same day I called. a fast friendly, affordable, service."

"Very responsive, timely and did a great job and cleanup. Excellent price too."

"Juan performed some repair work on our irrigation system. He was supposed to pick up some parts and return to complete the job. Unfortunately I paid him and he never returned."

"Great communication and very punctual!"

"Thank you Ricky and Israel for a job well done. I had my sprinkler system updated and recalibrated by Southern Oak and I have to say they were A+. Their installation team were very professional and prompt in getting the project completed. They arrived when scheduled and informed me every step of the way. Great job thank you. Jim Hilton"

"He assessed the entire system, pointed out I needed a battery to keep the schedule and reset my schedule to the proper days."

"They did a great job. Quick price response and scheduling. Project was done fast. No issues. Cleaned up and left no trace that they were there."

"Great work @ reasonable price, responsive to calls"

"We have been using Palmera Sunset Landscaping for about 10 years, and we couldn't be happier with their services. Rob Vera and his team are extremely professional and dedicated to their work. They have expertly handled the planning and planting of shrubs and flowers, ensuring our garden looks beautiful year-round. Their irrigation and lighting solutions have been top-notch, and their tree trimming, plant trimming, and mulching services have kept our landscape in perfect condition. Additionally, their customer service is exceptional. They are always responsive, attentive, and willing to go the extra mile to ensure our satisfaction. Their extensive knowledge of landscaping is evident in every project they undertake, providing us with valuable advice and creative solutions. We highly recommend Palmera Sunset Landscaping to anyone looking for reliable and high-quality landscaping services. Thank you, Rob Vera, for your outstanding work!"