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"Have used this company for several years; was very, very happy initially with the improvements made to the lawn and the customer service. We would often pay for the extra services as we felt they would have a positive impact on our curb appeal. In the past year, the quality of our lawn care and the way it looks has declined. We now have more weeds in our lawn than we did when we initially started using the service. We have paid for the extra weed treatments on top of the monthly treatments but there has been little to no improvement. We have asked for advice but there is clearly a frustration with us as customers that is evident. Our last email/communication has not received any response. We are now moving on to another company in the hopes our lawn will improve."

"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."

"Josh did a great job assessing our older carrier heat pump. he was honest and laid out the expenses of replacing the old heat pump fan and the other parts needed."

"They installed our AC system; that went fine. But several years later, when it needed repair. They came out and looked at the problem, and then ghosted me. They didn't return my multiple calls. When I finally got somebody else to come out to look at the problem, they told me that the warranty had just expired on the part that needed replacing. Putting 2 +2 together, Buric ghosted me to run out the clock on my warranty for the repair of the product they installed. Would you ever hire anybody who behaves like that???"

"Every time I call this company they're prompt and responsive and they always identify the issue and solve it. Really appreciate Chris who has worked on my air conditioning unit multiple times. Found the issue and solved it. Whenever I have an issue with my heat or air conditioning, I call Cool breeze."

"We have used Presidential for many years. Always great service. Macaih was terrific servicing our system this week."

"Summary: Company charged me $1000+ for 2 separate service visits that did not fix my AC unit; technicians and Operations Manager are not truthful about work done; Operatiins Mngr will tell you find another HVAC company when you express dissatisfaction ….I contacted Glenmont Heating and Air Conditioning since my AC unit was not dispensing any cold air. Thermometer was set to 68° however the unit temperature was reading 77-80° (note this was the week of extreme heat wave). On 21Jun2024: Glenmont technician Roderick performed a service call. I spoke to him via phone after the call to which he told me he added refrigerant to the system. This did not fix the issue and the unit continued to not dispense cold air with the thermometer reaching 77-80° despite being set to 68°. I was charged $119 for this work. Operating Manager Tim Schindle is contradicting what the tech said and claims Roderick did not add any refrigerant. I again called Glenmont HVAC for a second service appointment. This technician claimed the coil needed to be cleaned. The second technician (Eric) then falsely reported on his report the unit temperature dropped to 68° when he left when I have photographic evidence showing the temperature in the high 70s. I waited about 24hrs as instructed for the thermostat to drop and it never did and the unit continued to not dispense cool air. I then called a supervisor (don’t recall name) who essentially told me due to the extreme temperatures everyone was experiencing HVAC issues and did not recommend any follow up service. I then had several back/forth emails with Operations manger Tim Schindler to notify him after 2 separate service visits, my air conditioning was not fixed. In the end he told me, and I quote “my system is old…we don’t know the maintenance history…it is best for both of us to find another HVAC company. He did however bill me $964 for the second service visit, which did not fix my issue. I ended up having to call another HVAC company who diagnosed the problem as a compression failure/ replaced the unit and now have cold air blowing. The second HVAC company did not understand why the 2nd technician from Glenmont Heating/Air Conditioning was changing coils and said this was not necessary to do. Second HVAC company showed me the reading of the compressor unit to which I could see no charge was registering, essentially the compressor was no longer working which was the root cause of my issue. In conclusion, I’m disappointed with Glenmont HVAC and feel they sent incompetent technicians who falsified their work. When I complained to the company and expressed my disappointment with their work (or lack there of) they told me to seek other HVAC company without fixing my AC unit but charged me $1000+. Poor business acumen and highly unethical company that needs to be held accountable for cheating customers and not performing quality work."

"From Josh Radford our comfort consultant to our install crew of Shane, Jake and JT everything was top notch!"

"Nice, reliable, and responded immediately."

"Tri State was prompt—they had a tech out within hours when our 20-year-old HVAC broke down. The repair estimate was $800–$1,200, and they also sent a salesman, Mike, to discuss replacement. Mike was courteous and knowledgeable, but, when we sat down to review the quote, the sales process turned into a bad car-buying experience. They started at $34,000, then "discounted" to $29,300—$10,000 -$12,000 higher than other quotes for the exact same unit. Even factoring in their warranty, they remained $8,000–$10,000 overpriced. Mike also claimed they were a four-generation family-owned business, but I later found out they’re owned by Sila Services, a Goldman Sachs private equity firm—which feels misleading. To their credit, canceling was easy (though I hadn’t signed a financing agreement or put money down). Bottom line: Get multiple quotes. Their pricing was excessive, and the sales tactics felt manipulative."