Get matched with top water heater repair or service pros in your area

"My technician stayed with the job until he figured out the problem by process of allimation. He wasn't a one thing and done. He is also very professional. That in itself is a winner in my book. I would say Kevin is the man."

"The 5 star reviews said honest, efficient and timely. It just rang a bell for me so when I called friday after lunch he (Joel) told me staight up that he was booked on a job in town until mid-week and would not be availible 'til then. I said OK and would call him back. I shut off the water on friday and waited until wednesday. I called back wednesday morning and he said, "Hello George". We worked out a time and his "apprintace" (Daniel) was there right after lunch. A very nice young man. We looked at the situation, I came inside to check the dog then went back outside, Daniel was on the phone with his boss. When he got off he suggested a cheap possible fix. I said let's do it. The pipe was an old one connected to the shed which came down in Katrine, so we cut it off, changed the faucet and that did the trick ! His price was more than reasonable and Joel came by to check it all. Daniel and Joel are great guys and I'd recommend them to anybody ! Can I add a few more stars to this review ?! God bless you guys ! !"

"Very disrespectful to your property, he came and got into my tub with his dirty boots when I asked if he could remove them, he told me that this is what he works in and he is unable to do so, does not clean up behind himself after each job also damaged my sliding door screen kicked it and forgot it was closed and stated that he could not fix it did not pay for it or offered to do so I will not recommend this plumber at all. The job he was supposed to do was fix a leaking faucet in my tub which still leaks to this day."

"I think the price was a bit steep, but they do good work. Thank you, guys!!"

"Job was completed quickly and thoroughly."

"David came by and gave me a very reasonable and competitive estimate for the work. When he came to do the repair, he was prepared, professional, and proficient. I would recommend him to anyone!"

"Went great!! Trey was very nice and very knowledgeable. Will definitely use him again!!! And recommend him to others in the future"

"Potentially since new ownership has taken over, Surgis is no longer a trustworthy company. They have showed a lack of integrity and professionalism that goes beyond what I have ever experienced with a company. 1. They installed our system and we have spent 15K+ with them over the years. We have always had Surgis upkeep our system and have trusted them to do a good job. 2. We noticed moisture in the attic and asked Surgis to look into it. They improperly diagnosed the issue and the result ended up creating mold around our vents. We payed 1600 in mold remediation and drywall repair. 3. They properly diagnosed the problem and admitted it was not addressed correctly and this should have been caught during the install process. When given the quote for the work, we asked for a price reduction since this was a quality control issue on their end. 4. A manager called us and stated this was a discounted price even though this was not noted on the paperwork. During these conversations, Scott hung up on us.we requested calls from upper management but never received a call back. We really just wanted the issue resolved and decided to proceed to schedule the work with Surgis. 5. When we received the breakdown of the work, we noticed the cost of the vent covers which we already had purchased prior to. We called asked if they could use ours to help reduce price. Instead, they canceled the work and said they would never work on our unit even though we currently have a warranty with them. After calling back to try and get the work scheduled, they stated they no longer had the technical staff to do the job. 6. After getting quotes from other companies, the prices we were getting were significantly less, showing that Surgis lied about a discount or they are just majorly price gouging all customers. We also asked other companies if they would be able to do the work quickly since Surgis made it seem so technical. All other companies told us anyone who installs a system or does duct work needs to know how to do the work we needed or customers would be dealing with the moisture that we found ourselves with. 7. I called Surgis back as a final attempt to get management to work with us and was told we have your information they wouldn’t take any additional information for me. My tone wasn’t heated and I asked the phone rep to please just take the notes and request a call from upper management and she hung up on me. If Surgis was truthful in their reason to cancel the work on our unit, they currently don’t have the staff that has the skills to properly install AC units. If you have Surgis install your unit and find errors, they will not work to resolve the issue and will likely charge you more than necessary for repairs. You would think some upper management would have intervened but that never happened. I get that other staff was probably sick of us calling to talk about our issue, but hanging up on customers is not how to deal with it. If upper management had called, we wouldn’t have needed to keep following up. I cannot warn people enough about this company. Stay away."

"My experience with this company was amazeing they tranformed to look new again very neat also very very detailed and very professional from beginning to end id definately use again."

"We have a very old home that required careful consideration around Heating/AC installation to replace floor furnaces and window units. The house has high ceilings, is not insulated, and is therefore very drafty. Our considerations included cost, efficiency, effectiveness and because the house is so old, aesthetics of the unit as a whole. After several consultations and estimates from various companies, we chose Stuart Services and couldn't be more pleased. Their patience with us as we took our time deciding our best options was remarkable. They made multiple trips to inspect, suggest, review and explain the plan, as well as answer our enormous list of questions. In addition, their financing plan made it able for us to afford such a large expense. The folks in the office were quick, helpful and patient. The installation crew were quick, clean and also patient, as mentioned, we had many questions and concerns and the crew included us in every step of the installation process. The units exceed our expectations, and we would not hesitate to recommend Stuart Services to someone in the market for mini splits."