Get matched with top oven or stovetop repair or service pros in North Chelmsford, MA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"I can't recommend Brian and his company highly enough. He called me the same day I contacted him, came out as quickly as his schedule would allow, and the service was done in a very safe, professional, and efficient manner by him at a very reasonable cost. He has a truly pleasant demeanor, was courteous and kind during the whole process no matter the circumstances, and went out of his way to return to the house and help me with a stuck garage door. He even maintained his courteousness after I mistakenly locked him out of the basement. I would definitely hire him again for any of my appliance repairs or new appliance installations."

"Had a spill that rendered my microwave unusable (power surge). I called the manufacturer and they would take 5d to come and evaluate the issue for a set fee. If I decided to use them the service fee was not counted toward the repair. Found TheJetFix on-line and called. They were out within 1d, diagnosed the issue and ordered the parts. The repair could not be completed as there was additional damage. They ordered another part and ultimately fixed the issue. This was important to me as I did not want to get rid of a perfectly good appliance and add to the ever growing landfills. Also, a new unit would have cost me more that 2x the repair (Thermador microwave). Arthur and John were great. Both courteous and professional and passed whatever savings they could on to me. Cannot say enough about this service. You will not be disappointed if you hire them. By the way, their service fee was counted toward my repair! Good business practice!"

"We hired Joseph to install a new under-cabinet microwave that did not match the footprint of the old one, requiring some tile work. He did a great job and you can't tell that some serious rejiggering was required. He also did a great job replacing several old, single pane, oddly sized windows. Clearly the previous owners couldn't have been bothered to find non-factory size windows, but he sourced great replacements, did a beautiful job installing them promptly, dealt with supply chain issues with grace, and even included finishing touches we hadn't thought of, like installing a curtain rod and curtain for a shower window. The windows and microwave have been there a couple years now and are doing great!"

"I could not be happier with the entire experience with Appliance Repair Genie and especially Al, the service repair person I worked with directly. They were very timely in response, especially since it was 2 days before a household of people were arriving for the holidays with plenty of laundry! Al stayed in excellent communication, diagnosed the problem accurately and extremely quickly, went out of his way to get parts from a place rather than wait extra days for delivery from elsewhere. He even offered to work on the holiday weekend so we'd have the dryer working sooner, an offer we greatly appreciated but declined. Pricing was extremely reasonable and I would call Al and Appliance Repair Genie again in a heartbeat."

"Major overhaul of kitchen. Everything was new including tile floor, all cabinets, build of new island and counters as well as all detailed carpentry. Todd was great with all specific details that were required, guidance on cabinets and coordinating all other contractors for plumbing, electrical and appliances. Kitchen came out great, couldn't be happier with Todd.
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"The technician brought a new motor and installed everything in a reasonable time. The motor was quite expensive. Scheduling went well and he was able to come out within in a week of me calling. The  has worked machine great ever since."

"The work was done very quick..! No complaints until now after the repairs."

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When they came out they told me the compressor needed replacing in the refrigerator and it would cost $800.00

plus labor. They also told me I needed 4 new igniters for my gas stove burners. I was quoted a price of $20.00 - $30.00

per igniter plus labor. It cost me $89.00 for the estimate on 8-31-2015. I was told they would contact me when the parts

came in .They came back on 9-16-2015 to repair the burners. I had been expecting a quicker return date. I don't see why it took over two weeks to get 4 igniters. The igniters were replaced quickly and I was charged $181.25 for parts and labor. It seemed to me to be a little on the high side but I didn't question it at the time. When I looked at the receipt later to figure out how much I was charged  for parts vs. labor the receipt was not itemized so I could not tell. My main complaint is that less than two weeks later on

9-27-2015 one of the burners failed to lite again. I would not expect that to happen. I will

have to contact them and hope I don't get charged again to come back out and look at it again. If I do get charged for another house call I will not be using them again.
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"the service man was very knowable and had a lot of patient working with an old appliance ,,,, Great Service"