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"He took the job the same day I called about my central AC. Troubleshooting and repair was done. Cleaned the work area well. Cost of repair was NOT expensive at all. Michael was very respectful."

"The first HVAC contractor (a national chain) I had in to look at my central A/C diagnosed the air handler's fan blowing backwards as a result of a lightning strike scrambling the circuitry. (I told them about the lightning strike in the interest of full disclosure.) This other contractor said it likely needed a new fan but because of the strike they would not repair it. Instead, they would only replace the entire air handler...to the tune of $5700. We were prepared to suffer through the imminent heat wave and fork over the big bucks, but I wanted to get at least one other quote. I had found B&M on HomeAdvisor and requested an appt for a quote. HomeAdvisor wound up canceling the appt because they hadn't heard back from B&M. I decided to call directly. I talked to Paul M and he said they were so busy and couldn't commit to the HomeAdvisor appt time but that they would squeeze me in. I was expecting only a quote, but they didn't give up and wound up fixing it on the spot. It's been working like a champ through the heat wave, and it only cost me $217. Paul even followed up a few days later to ask how it was performing. I highly recommend B&M."

"Contractor Recommendation: Norfolk County Heating & Cooling Our 1895 refurbished Victorian's 3rd-floor mini split unit needed repair. Leaking lines were replaced. A chemical reaction between the copper line and wrapped insulation caused pinhole leaks in the line set. Manufacturers recalled that the warranty had expired and the unit was cooling poorly. Four contractors were contacted for estimates. Owner Patrick and project supervisor Renato excelled. They quickly listened and explained the problem, process challenges, and possible solutions. The price given was accurate and a fraction of the others I received. That worried me until it became clear the other contractors had quoted outrageous pricesâ either their company was understaffed and didn't want the small project or thought the customer was ignorant. The other contractors pressured us to upgrade from line replacement to system overhaul. One refused to provide an itemized breakdown of the FIVE times Norfolk H&C estimate but continued contacting me to finalize the sale without changing the price or explanation. Renato visited the day before the appointment to take additional photographs and check his materials. On replacement/installation day, Renato and his assistant were punctual and polite, knocked and asked permission before entering the property, and were great to our small dog. They avoided disturbing a newly planted lawn and cleaned the house and area. Renato showed me the finished project, how he installed it, what he replaced, and its system testing. I highly recommend Norfolk County Heating & Cooling for any HVAC projectâ one of our most remarkable home contracting experiences."

"Giovanni Colon was extremely competent, informed and well spoken. I would definitely recommend him."

"Submitted quote and George was quick to respond and was friendly. Was able to schedule a technician to come out next day! The technician arrived on time, knowledgeable and walked me through the entire process. Open communication, no hidden fees, did not fix items that were not broken, honest with issue and pricing. They were here to fix the problem and not to give a sale pitch. I would HIGHLY recommend and will be using them again for yearly maintenance."

"We are customers of Superior Comfort. We are in our 70's, so we have had our share of experiences with customer service and warranty policy for all different types of purchases. Just wanted to tell anyone looking for an HVAC company why we chose Superior Comfort. From the first friendly phone call, and many subsequent related phone calls, to the sales representative meetings, the po lite, neat installation of equipment teams and compliance with the warranty guarantees, Superior Comfort turned out to be indeed Superior! After almost a year, all went well, but when there was problem, we contacted them for assistance. They came as soon as they could schedule an analysis of what was happening and conducted an impressive investigation of the problem. Within a most reasonable amount of time, their technicians worked nonstop in the most inclement weather completing what had to be done to comply with the warranty at no cost to us! I Superior Comfort is a Keeper!!"

"David did a great job clearing out clogged drains on mini splits and servicing all 7 units and 2 condensers. The amount of time he spent and thoroughness was clearly a step above the prior maintenance. Now we know what really needs to be done to keep the units working well, and recommend Forest Hills HVAC for any mini split system. Only drawback was that we got bumped a few times for emergency calls. We were not an emergency because we did have some functional units, so it is fair that we had to wait. If it was an emergency, I could have paid the emergency fee and gotten work done more quickly."

"Very happy with the work and professionalism."