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"Small but significant weatherproofing job handled with care and knowledge equivalent to building the Brooklyn Bridge. Top notch customer care and concern."

"Charles was a pleasure to work with. His customer service was excellent and he responded to my request promptly. He was willing to tackle my projects however small and did a great job. I would recommend him, he is easy to work with."

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Was able to give a fair quote a few days before. Arrived on time. Installed my door perfectly. Thanks for the great work."

"Cleber and his crew were amazing! Installed floors into my upstairs bedrooms in one day after my husband nearly had a stroke trying to install them on his own! DIY’ers be aware, installing vinyl floors is much more challenging than it looks- hire Cleber and his crew and save yourself the stress. Worth EVERY penny!"

"They fixed the problem with the sink quickly and for a good price. The problem with the sink was the clips that hold up the under-counter sink, under the granite, had failed (rusted out). The sink was hanging on by one clip and the plumbing. JW came and fixed the problem! Excellent work."

"Tim was very helpful and resourceful. He accommodated my request day of and got the job done right! "

"Bobby was incredibly professional, and did wonderful work. I had a shed that was sagging and had rotted wood. He skillfully replaced all the rotting wood with fresh quality wood, and completely rebuilt the barn doors - I now have custom doors on my shed! He also fixed a broken window pane and installed window sills to keep the wood from rotting again in the future. While he was here, he repaired my fence and also sanded down some doors for me so that I could repaint them. He worked outdoors during our coldest days of the winter: 7 degrees. And he worked when there was a foot of snow in my yard. Just shoveled himself a little path and set up all his work equipment. I couldn't believe he was so dedicated, and that he kept to his schedule despite the crazy weather. He also didn't let me pay him until all the work was done. This guy is a keeper!"