Drain Cleaning Services in Oak Ridge, TN

"Very friendly, hardworking man that is honest and kind and gets anything you need done, and leave you a happy customer!!! We will hire him again!! We are very very happy with his work!!"

"They were able to come the very day I needed them. I received estimates over the phone and even though they worked for 5 hours on my issue, they stuck to their estimate. Very pleasant and professional."

"Certainly! Hereâ  s a review you can use: â  I recently had the pleasure of working with Stephenâ  s Plumbing LLC , and I couldnâ  t be more impressed with the service I received. From the moment I contacted them, their customer service was top-notchâ  friendly, knowledgeable, and quick to respond. The technicians arrived on time and were incredibly professional, explaining the issue clearly and outlining the best solution. They worked efficiently, leaving no mess behind, and the quality of their work was outstanding. Itâ  s rare to find a company that goes above and beyond, but STEPHENS PLUMBING LLC certainly did. I highly recommend them to anyone in need of reliable plumbing services!"

"Steve is a veteran and does good work. He was patient with me as a business owner and helped find the right solutions to my issue ."

"They had trouble getting the device to work properly, but followed through. The new water heater has solved the problem we had been experiencing."

"This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldnâ t come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either theyâ d come around 6pm or they didnâ t handle gas units. Iâ m glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I donâ t know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Fatherâ s day weekend. When they were done, Robert showed me his findings. For those that donâ t know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps werenâ t in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between â costâ and â priceâ The â costâ over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!"

"Brent was a really great help. We had an idea of what we wanted and he brought it to life. His company was very professional and we had no problems through the entire process. Very happy with someone who understands communication is important during a project."

"Well done work, no problems 7 months after completion! also provided great recommendations on things to look into but did not shove extra services down our throats, will be using again next time I need any plumbing work"

"I had to review this company a 2nd time just to give credit to both guys that came out to help. I just bought a house and unfortunately for me the plumbing problems were worse than anticipated. KJ was the first to come out and did a great job for his part. Very professional, very polite, was even kind enough to have consideration for my child being asleep in the next room. Couldn't have asked for a better tech. Had a such a great experience that when a separate issue arose I called them back. Jesse was the 2nd tech. That man is very thorough and determined. He pinned down the root of the problem, explaining every step of the process. No one is happy spending a lot of money on plumbing but he saw to it that I got the best price, there was financing available so that was very helpful. And he stayed until the job was finished. A total of 6 hours, long into the night after sun had set still toiling away in the backyard so I wouldn't be stuck with no toilet. What a class act. Even put booties on his feet to protect my carpet. Truly above and beyond service. Thank you to this whole company for making a lousy thing like busted plumbing into a pleasant interaction with their great crew! Y'all are truly Rockstars."