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"project not started as of yet"

"Excellent experience, excellent roofing product. Highly recommend."

"Great quick, even when we found out needed new skylight."

"Awesome. We needed some information about our roof. We had previously been told that it needed replacing. Chuck came out and gave us an honest description of what our roof needed and it was NOT as we had been told before. I so appreciated his candor—he easily could have tried to sell us a new roof, instead he showed true integrity and trustworthiness. Thank you, Chuck! We have found our new roofing company for all of our future roofing needs!!"

"Guardian advertises a "Gentle Wash" roof cleaning/moss removal process. Nothing could be further from the truth. In reality, they use an industrial strength air compressor and hire inexperienced, poorly trained, incompetent non-English speaking employees to perform this work. The result: While under a three (3) year contract, Guardian has destroyed my GAF 50 year guaranteed roof by shredding and removing the protective granules down to the asphalt itself. The damage is so extensive and widespread, it cannot be repaired. My roof needs to be entirely replaced at a cost of ~ $35K to $40K for a like kind of material. Guardian has attempted to mitigate the damage by inserting a new thin starter row shingle to "Hide" (not replace) the damage shingles around the entire perimeter of my home. This is an unacceptable remedy. I am awaiting for Guardian's attorney to respond to my request for compensation. Complaints also filed with BBB and the C of C."

"It is hard to believe that it has been almost three years since Northern Pacific Exteriors completed our full house siding project. I’d like to offer a long-term review now that we’ve had a few years to live with the results. It is hard to believe, but I think I’m even happier with the quality of the work now than I was when they wrapped up the job. The house looks as good as it did when they pulled out of the driveway for the last time. I literally have nothing that doesn’t look right about the job after three years of living with it. The work still looks new. Northern Pacific Exteriors is the contractor we all hope we find, especially for big-ticket projects that require highly skilled crews. Superb attention to detail. Every promise was kept. Easy to work with. Fair pricing. Kept to the schedule and showed up with a full crew everyday. Left the job site clean. Honest, fair, and straightforward in every way - no games just superior results. I just cannot recommend them too highly. If you need to have work done, care about quality workmanship and want the peace of mind that comes from dealing with real professionals, these are the folks for your job."

"Modernized Exteriors did a fantastic job with my deck reconstruction, gazebo rebuild, and installation of deck lighting! I selected M.E. from four contractors whom I had contacted. M.E. did two things right in that process. First, they did a phone consultation in order to give a ballpark estimate for my deck. They wanted to do a phone consult before coming out, because potential customers may drop their idea once they hear how expensive a project is going to be. M.E. does not send salespeople out to give estimates; the owners come out themselves. They were guarding their time, and I was impressed by that. The second thing they did right in the bid process was they were the only contractor to show me photos of their previous work. There are some outstanding examples that you can see on their website. I accepted M.E.’s bid, paid a 1/3 deposit, and given a schedule estimate for 6 to 8 weeks. Because of snowy weather in the Seattle area in late December/early January, my project did not actually begin until 10 weeks after my deposit. My project took about two weeks. Homes here in the Wallingford neighborhood of Seattle are a tight fit – as I put it – and I was a bit impacted by the need for a dumpster in my driveway (for old deck removal – my garage was inaccessible), and the need for a porta-potty for the crew on my curb strip. The inconveniences were well worth it, as my new deck looks spectacular! I only gave Modernized Exteriors four stars because I wanted you to read this review. As my project was underway, the crew was identifying additional work items that they deemed necessary in order to do the project correctly. For example, my old deck had a platform for my hot tub, and a wooden gazebo to cover it. We determined due to deterioration of the hot tub platform that the hot tub needed to be moved, and the platform rebuilt. This was an unforeseen need. As well, a considerable amount of soil and debris underneath the old deck needed to be removed, and the undergirding frame rebuilt. Perhaps naively, I was verbally assenting to these additional work items without inquiring about additional cost. Neither was this information volunteered by the contractor. The upshot is that my project went nearly 28% over the original estimate. By my opinion, exceeding a bid is a problem for one bit reason: The situation becomes indistinguishable from a contractor that deliberately low-balls an estimate in order to win business. I do not believe that went on here, because I could see that the additional work items were not foreseeable when the project was bid. All told, I would have agreed to the additional work even if the original bid had been updated. I value a job done right, and I have every expectation that my deck will last, and be beautiful for decades. The reader will have to decide whether the amount of surprise billing at the conclusion of the project was more the contractor’s fault for not updating the estimate, or mine for not asking about it. Congrats again to Modernized Exteriors for a job well done, and I do definitely recommend their services!"

"First class from start to instillation to cleanup"

"Not five stars 10 stars Eugene (the owner) and his team (Rene & Crew) Did the work in Feb 2025 The weather was perfect but cold in the first two days After that it was rain, cold, snow, and freeze Somehow, someway, they got it done in less than a week I was concerned with the weather conditions all around But the work got done on time Eugene kept me calm by responding to all my questions and concerns The crew was unbelievable Their work ethic and professionalism are second to none The roofing product was first class The workmanship was of highest quality Almost impossible to put these into words As an owner of the house and getting the roof replaced will only happen once in my lifetime This was so important to get it done right I got a lot of bids The price was too good to be true Now that the work was completed I would pay the higher end of my bids knowing the excellent work they did Throughout, Eugene was communicating with me timely How can anyone top this?"

"I’m not quite sure what is taking so long to get any updates from this company. I’ve been waiting for an update on the siding being painted, touch ups they missed to be fixed, have their interior team fix the walls their crew punched nails through the wall, broke the frame of our kitchen window, and pick up the materials that have been blocking our driveway since the start of the project. It took them three weeks from the initial pick up date I was given for their team to pick up and confirm that the honey bucket had been taken from our property. Of course I had to call them to follow up and actually get it picked up. All of this to basically summarize that if you want your siding done in a timely manner and to work with a cohesive team that values communication and their customers as much as theirs salesman Brad told us they do, then find another company aside from Pacific Exteriors."