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"Very professional. We love our new gas logs."

"Prompt, professional and informative. Great customer service!"

"Great and quick service"

"Very experience did not follow instruction or do quality work"

"The “Comfort Specialist”, aka highly trained salesman, Jared Reeves was very professional and informative. He even came to my house on a Sunday to quote a new AC/furnace system, and he answered several texts with additional questions I had before signing the quote into a contract. The contract laid out, in very clear terms, what equipment would be installed and the labor involved. Unfortunately, that is where Jared’s communication stopped, despite his (and Eanes’) promise to make anything that wasn’t done correctly on the install or the equipment, made right. The day of install started early at 8am and ran long to 9:30pm. I was home the entire day, and I checked in several times to see how the progress was going. The installers were great, but I did have to question (and convince) them to replace the drain pan when they informed me they were not going to put in a new one. A new drain pan was included on the signed quote/contract, as the original was rusted in several spots and clearly needed to be replaced. After convincing them to do that, I noticed that the new return plenum and furnace drop which was included on the signed contract was not being done. When I questioned that, I was told that it was not included on the punch order. Jared (the salesman) and I specifically discussed the new return and plenum during his visit, as the inside of the original return/drop was quite dirty and dusty, naturally and perhaps the M-word (moldy). I did not feel the installers cut corners, but the new return and drop box promised by Jared and included in the contact were a hard “no, that wasn’t part of the plan” from the installers. I sent Jared a text immediately to inform him, but I did not ever hear back. The sale was done, and so it seems was he (despite sitting in my dining room with his sales pitch, promising that anything not done right would be made so, on his dollar if needed). I emailed Jared and Eanes Customer Service several times over the next week, and I got zero reply. I asked for a refund of the cost of material/labor on the return/drop that was in the contract and not fulfilled. Updated as of 7/30/2024 All issues have been resolved."

"It was quick and easy the technician knew what was needed for the fix"

"HousePro recently remodeled our 1940s style Ardmore Home to our exact specifications, preserving the 40s charm while creating a comfortable, modern home. They accomplished our goals while we lived in Mississippi. That speaks volumes about HousePro's professionalism, shared vision, and ability to communicate. While they specialize in bathrooms and kitchens, they can tackle any project. Besides being top-notch carpenters, electricians, and plumbers, they engineered and implemented water mitigation for our basement. Inside the house, they supervised painting and floor refinishing, rewired the upstairs, completely remodeled a cramped second story into a spacious master suite, tripling the size of the bathroom, creating a walk-in closet and a cozy study for our home office. They even made crown modeling from scratch. They reconditioned all the original brass hardware. The list goes on. HousePro is extremely professional, reasonably priced, highly skilled in all facets of home remodeling."

"They accomplished the task perfectly, and leveled the ground, we are very happy with the work, I would definitely hire again, in fact I'm recommending them to friends."

"Sofia contacted me within an hour of my request and came out late Saturday afternoon to diagnose the problem. We had a serious leak in our water main pipe. Sofia and her team hand dug the trench for the new pipe to preserve our landscaping. The work was completed quickly and professionally at a reasonable cost. We highly recommend Sofia and will hire again."

"The overall project took about three months. The construction, wiring and plumbing were done effectively and decently. Several things weren't explained very well, if at all. My biggest complaint is that two different items we bought (which we were told would be reimbursed) were not looked at ahead of time. The plumbing was done incorrectly so the shower kit we really wanted couldn't be used. The shower rod wouldn't fit after the tiling. Checking items the client wants to use beforehand is common sense. Pretty disappointing, especially since we bought it toward the beginning of the project so it couldn't be returned (and wasn't reimbursed). J. Ashley did come out after the project was finished to repair an outlet, which was above and beyond his contractual obligations. I would recommend J Ashely for smaller, straight forward work like flooring, but not for anything major or complicated."