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"Great, very good"

"It never happened they call me to set appointment never show up never call back"

"I strongly recommend you look for your shades or blinds elsewhere. Shade and Shutter Expo does not honor their guarantee or stand behind their product or workmanship. We were looking for room-darkening remote shades for our house, beginning with the MBRM windows. We priced a couple of other places and decided to go with them even though they were a little more expensive than our other quotes. We chose this because of the guarantee they offered during the sales pitch which I felt put them a little above the rest. We were just a little underwhelmed by the quality of the shades for the high price we paid for them. I was expecting more of a textured finish. But that aside, our real problem came after installation. To make a long story short, they measured/cut the shades too narrow. I complained several times over the next 6 months, starting on the very day they were installed. Way too much light was coming in on the sides (especially when you consider how much extra we paid for room-darkening). They said it’s because they had to cut them short because of a door handle on 1 of the 5 windows. First of all, there was still room to have allowed more fabric on that window…..and the other 4 windows had NO handle to work around, so that excuse fell short. I tried to get use to them. I called back a few months later in tears of frustration that my sleep was being interrupted at daybreak every single day. They came out and looked, then said they’d go back and talk to the boss and get back to me. I never heard from them again. So for TWO YEARS NOW, I lie there’d every morning in frustration as the sun comes through and wakes me up. I have to pull the covers up over my head, which usually makes me feel like I’m suffocating. So then I try building a “wall” of pillows on either side of my head to block the light and try to get back to sleep. I can’t begin to imagine how many hours of sleep I have lost over the past two years. I curse their name every morning of my life as I fight this battle, as well as every time I see their commercial or drive by their store. So DO NOT believe the promises during their sales pitch, or count on service-after-the-sale. We planned to have all the windows on the back side of our house done…..but I assure you it will be by someone other than them."

"Excellent service, prompt, professional and honest. My garage door motor went bad and even though it was an old and obsolete motor, A&A replaced it in about 20 minutes, verified the old warranty and did the work without charge. They did the original installation many years ago and did an excellent job. It was refreshing to see that the company remains friendly, professional and honest ! I highly recommend!"

"Great. I'm in IA, he's in UT. Not conducive to doing business."