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"Everything seemed fine at first and the estimate was priced low to get the job apparently. Andy was nice and cordial and seemed trustworthy. His crew showed up early ready to work but unfortunately, they all looked like illegals and only one of three spoke English. They broke the entire concrete corner off the steps to the porch and the railing and then balanced it back in place and then pretended nothing happened, the wrought iron got damaged in a couple other places as well. The original estimate was for $1,400.00 at the end of the day Andy showed back up and hit me up for an additional $ 994.94 without any warning about the price going up in advance. So, they did get the job done but it certainly was not perfection, and the original estimate was more in line with their skill level and quality of their work, I was irritated about the massive price increase and finding the broken things after they were gone. "

"When my father died, I needed to get some work done on his house to address some things that had been long overdue for repair. I hired Andy and his crew for the job which was quite extensive, $20000 of work. They finished the flooring quickly but some trim work inside the house, some staining of trim wood on the outside of the house, and the repair of the small deck on the roof of the house was left for nearly a month unfinished. I learned the reason for the deck being unfinished was because he actually did not know how to do the repair so they were literally experimenting multiple times on a very sensitive part of the house. They finally finished the trim and the staining but the deck remained unfinished after a month and a half and my brother wanted to get more information about why it was not finished and what he was planning to do about it. Andy responded in a defensive and rude matter yelling at my brother for even questioning him and packed up his things and left. I was not available to speak with that day because over this time I had been quite busy and overwhelmed with grief for my father's death and dealing with probate stuff and a massive amount of cleaning and paperwork. When I was able to reach out the next day, he did offer to finish the deck but because of my experience thus far and his experience with how he treats people, I did not want him at the house anymore especially if he didn't actually know how to make the repair (for example we saw the materials he was using to seal the OUTDOOR ROOFTOP deck clearly said "not for outdoor use"). I asked him very politely if he could refund the $3000 out of the almost $20000 that was paid since that was the line item amount on the invoice that was for the deck. He left me hanging for about 2.5 weeks with no response and then emailed me with some passive aggressive denial of any wrong doing. He is not a man of good character and he says he can do work he does not have the skills to do."

"Haven Pergolas was such a joy to work with on our pergola. They treated us with the utmost respect and honesty in our structure. The design is fantastic and we were very pleased with the result. What an upgrade for our outdoor patio! It has extended our living space and has increased the amount of time that we spend outside. We will enjoying it for years to come. Highly recommend Haven."

"Professional and very courteous. Got a free estimate and they started the same day. Returned the next day to finish and cleaned everything up like they were never there. I would absolutely recommend this company for all your contracting needs."

"Very easy to work with and has extraordinary service!"

"It went very well and I would use them again!"

"He showed up quickly and was very helpful"

"We would like Custom One to complete our attic conversion within 45 days within contract price agreement. Custom One must fix the ventilation for front bedroom/ entryway that is no longer working properly. Custom One shall properly repair all drywall downstairs damaged by their contractors during construction, to include, tape, texture, and finish paint or shall refund client in the amount of $500. Custom One must properly backfill and finish concrete inside hot water closet after final plumbing inspection or refund client in the amount of $300. Custom One will properly and professionally re-install vanity light fixture centered above vanity or refund client $200. Custom One shall properly secure floor decking upstairs- specifically in bathroom area before finishing flooring in this area. Custom One will properly and professionally install selected carpet and padding in closet and stairwell areas. Custom One will properly and professionally install vinyl flooring in the selected areas upstairs (vinyl color has been approved by client). Custom One will properly and professionally install bath tub and faucet(not approved yet by client). Custom One will properly and professionally install ceramic tile on walls in shower and tub area, and will properly and professionally install smooth stone on prepared floor in shower and tub area- (tile, smooth stone, grout not yet approved by client). Custom One will properly and professionally install shower head and rain head/ accessories(not yet approved by client but paid for through change order). Custom One must properly and professionally install granite countertop on bathroom vanity (granite approved by client). Custom One shall properly and professionally install two bathroom sinks and faucets (sinks and faucets not yet approved by client). Custom One will properly and professionally install 2 mirrors above vanity (mirror not yet approved by client). Custom One will properly and professionally install tall toilet (tall toilet agreed to but not yet approved by client). Custom One will properly and professionally install exhaust fan in bathroom as well as install bathroom door/hardware. Custom One must competently fix the tape, texture, bull- nosed corners, paint whereas their workers have failed to do so properly and in professional manner, or Custom One will refund client in the amount of $2500. All work must pass final City of Oklahoma City inspection schedule, to include but not limited to: electric, plumbing, HVAC,…. Custom One must complete a proper final cleaning of finished area or shall pay client in the amount of $500. If Custom One cannot fulfill these terms, the client seeks to void contract with Custom One and shall be refunded in the amount of $35,000."

"Overshot expectations by a substantial margin. Had a couple of pictures taken of a few soffit panels I needed repaired, he identified more and repaired those as well in heights that I’m far too scared-o-heights to get to myself. Landon and assistant were onsite and wrapping up in the noted timeframe, kept in contact before and during service. Will most likely be using Lando Werx for exterior repairs in the near future if he is available. 5/5 only because 6/5 + isn’t available on this platform."