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"My outlets in my house stopped working Aqualine was very fast and efficient. Not bad pricing either thanx to jon and franklin. I will use this company in the future."

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."

"Bought a new house. They were the plumbing contractors. Their workmanship is horrible. We have low flow in the house as well as the outside spiket. Chuck, the owner has come out several times but without tools or to do anything! He always has a sob story as to why he can't do any work--not feeling well, employee hurt, employee stole his van/equipment etc. He stopped answering our calls and will not contact us. He just left us with a mess and the builder is not helping either. We have a house that Is valued at $700,000 that spits out water. The flow is so bad that you can't hook up an outside sprinkler to water the lawn or washing your car is like using a straw to rinse. I would not recommend this company for ANY plumbing needs. L and I also shows he has been fined in the past for using unlicensed employees for plumbing work."

"PUMPED OUT TANK BUT DIDN'T FIX THE ALARM AND HAD NO CLUE HOW TO DO IT"

"I needed a valve replaced on my 6-year-old hot water heater. Harts Services tried really hard to convince me to buy a new hot water heater instead of just fixing the valve -- they wanted to turn a $300 job into a $3000 one. Getting them to do the work they said they'd do was like pulling teeth. They inspected the plumbing under my house and found leaks but refused to fix just those pipes. They wanted to repipe the whole house instead, to the tune of ~$30k. They offer a maintenance inspection service which sounds great but now I know that if they found small issues they either wouldn't report the problem or would refuse to fix it. They advertise that their customer service is amazing but you'll have to argue with them. I hate to think of all the people they've hustled."

"I asked them to locate the septic tank. They failed but they offered to try to replace the septic line for $9,000. When I said I needed another opinion they offered to unclog my slow-draining septic system with a snake. They said it might not work but they would try if I wanted them to and it would only cost $700+. I agreed. They ran their snake through the system and got it stuck in the septic tank. They could not pull it out so they asked me if they could cut it off inside the house. They said it could be pulled out from the other end through the septic tank but they could not do it because they are not licensed to work on septic systems. Why did they run a snake through a septic system? I had to let them cut the snake. They could not leave their machinery with me. They offered again to replace the septic line for $9,000, this time to get the snake out. I declined. The snake is so stuck in the septic line and tank, multiple septic companies said they cannot remove the snake, and left in the line it will clog the line and I will have to connect to the sewer. That, with landscape repair, could cost $50,000. Jim Dandy claims their work order says they are not responsible for disabling my septic system and they don't want to discuss it. A septic company found the septic pump failed and is the actual cause of the problem. The septic line was never clogged. It is draining with the snake in it. The septic company said they are "blown away" that Jim Dandy snaked a clay septic line. They said it's thinwall clay pipe that is easily damaged. They don't think they can remove the snake from the septic line without damaging the line. Jim Dandy has a hydro jetting service that could have worked and not damaged the system but they never offered it. They charged me $800 to snake the line and disable my septic system."

"Started deck over two years ago. Did not complete installation of lighting on deck, customized steps, and secure safety issues with loose boards and unsecured railing. Left flush mounted lights without securing with screws. Met with Mr. Meadows in mid June and he said deck would be complete this summer. No screws in half of flush mounted lights. One flush mounted light busted and would not work. One light is not flush mounted as the others. I sent texts month of July and August 2018. I sent email requesting response. I also phoned to request schedule of completing light installation so I could get ready to paint deck. He has not responded at all. He has totally abandoned this project. Very disgusted with his services."