Get matched with top geothermal heating or cooling system installers in your area

"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."

"Eddie did a fantastic job at the various services I requested. He patched and painted several interior rooms including a paint match. He replaced several broken or damaged light fixtures. He repaired the doorbell. He replaced two leaking bathroom sinks. He also did an excellent job of repairing a fence and a deck off the second story. He was fast, efficient, and great at communicating with me throughout the process. I will absolutely hire him again for any of my handyman needs!"

"Trustworthy honest I am happy to say Service Now is the best Furnace/Air conditioning service co that I have used in my Beaverton home for 30 years. I appreciate the employees Hudson and Seth who were polite, efficient and thorough."

"The installation went very well."

"Friendly electrician was happy to work with me in getting a chandelier if purchased installed."

"Found problem and fixed, pleasant service man seems to know his stuff"

"This is the company to hire. First rate service. On time, both times. Matt explained everything that was needed, and why. Best A/C company."

"“I would never do business again with Comfort Solutions and Heating. On Oct. 31, one of their servicemen came out to clean our furnace. Three hours later, it quit working. A technician came out again November 1 and installed a new circuit board for $1.065.33 but our furnace still didn't work. In his invoice, he noted that we wanted a new gas furnace since ours was 17 years old, but still came out again November 5 and installed a gas valve which cost $550. Finally Comfort Solutions realized we were looking for a bid proposal. Their final offer was $7,159.19 which didn't include an air filter. I told them we wanted to seek other bid proposals. Comfort Solutions did offer to give us a credit of $1,083 for the circuit board and gas valve. A very reputable firm in business for 92 years, Robber & Sons gave us a proposal for $4,860 including an air filter and a new thermostat. I contacted Brian Adams, the owner of Comfort Solutions asking him to either match their price or give us the credit for the circuit board and gas valve, sending him an email and mailing a letter to him. Five days later and he has yet to contact us. I can't tell you how disappointed I am at Mr. Adams. My wife and I are senior citizens on limited income.. I'm pleased we found another furnace company that isn't overcharging us.”"

"Technician arrived as scheduled, performed inspection and provided detailed report."

"I was charged $150 to have nothing done except make work for myself moving everything out of the room and now moving it back in. Where to begin, first off…do yourself a favor. Anything more than say a small job that you could probably do yourself with a youtube video showing you step by step, get a legit service to come on out and view the job with their own eyeballs to tell you if they can do it. The individual who showed up was very nice so I lay no blame on him, but I spoke over the phone with their main office about having some floor squeaks I wanted fixed. Pull back carpet, find joists, screw it down and put carpet back. I was told that some parts of the carpet could tear and that but fixing the squeak another squeak maybe in time shows up elsewhere. I understood what was said and was told the 4 hour package should be what I need. We moved forward… Our guy arrived on time but we cleared the room to make it easy and was told he can pull the carpet or drill through carpet, but I wanted it done right, he mentioned they do not put the carpet back. On the phone when I agreed to go forward, I was told that it would go back and even knew the risks but a few times our guy said, “no we do not put the carpet back” and you need a carpet specialist. Then when the 1 job was a wash, I was informed I must pay $150 for the trip out which we were both very upset about. I asked him to just try and install a light fixture to make use of the hour though I was going to do it myself later. Through no fault of his own, when the box opened it was missing a critical mounting component. So, no light mounted. In short, unless it is an ULTRA small job, get people who specialize in your needs. People need to come out and inspect the job so the handyman knows what the job is exactly rather than an office saying they can do anything no problem and then not deliver. I was told they can reschedule and do everything then I can call a carpet specialist to put the old carpet back down as it was to simply be rolled back some, at that point I’d rather 1 person do it all and Ace is NOT it. The house has lots of small projects but honestly, I don’t see myself ever using them again. I honestly feel like I was robbed."