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"It went great"

"Moving APT moved me from my 2 bedroom apartment to where I'm at now in Orlando. When they arrived to start the move I had a few things that I hadn't boxed up."

"Went very well, smooth, no damage to anything. Since it was over three years ago I don't remember how much I paid."

"J.J and his crew were amazing!!! They took their time and did not rush the job. They showed up with all of their supplies and took care of wrapping and moving high end furniture that my wife and I have spent 3 decades collecting. I would recommend them to anyone. Thank you !"

"Please DO NOT HIRE THIS COMPANY! THEY ARE COMPLETE FRAUDS and THIEVES! They still have not delivered nor allowed me to pick up my furniture and I paid 80% of the estimated price. Following is a sequence of events: July 30th, 2020: Jonnie gives me an estimate to move from Miami Beach to Brimfield, Massachusetts with a 30-day storage (free according to the contract) at which time on the 30th day, I would move into my new place. I paid a down payment of $190 for a move out date from Miami Beach on August 4th at 9:00 am. I reserved my building’s elevator from 9-12 to facilitate the move. I am in Massachusetts due to COVID and arranging this from afar. August 4th-Movers show up at 11:30 which is 2 ½ hours after what I had agreed to with Jonnie. So I had to re-book the elevator for the afternoon 3-6 in order not to be charged another month’s rent by my building. The movers show up at 4:45 and end up completing the move. August 19th-Yaron says they are in Massachusetts (even though my things were supposed to be in storage until September 4th). He demands 70% to be paid upfront once they “arrive in Mass” and says he can’t take any other payment but Zelle which I have never used before. I find this very odd and ask him to pick up my things and that I would complete the move. He and Jack yell and bully me and say that they can’t tell me anything until I pay 70%. So I download Zelle and pay him 70% and ask them to tell me where my things were and Jack says he now can’t tell me anything until I pay the full balance. Jack says that my things will be delivered “around September 4th but cannot make any date guarantees”. I ask him for a copy of the contract because the link Jonnie gave me no longer works. I also ask him for a copy of my Zelle payment and the receipt of what I have paid so far. He does not respond. He does not respond. So I have no contract and no receipt of any payment at this point. August 19th-September 2nd- I email and text Jack to ask for my contract and an update on my move and belongings and there is no response. September 3rd-I text Jack and tell him that if he doesn’t give me a copy of what I have already paid and my contract that I would take him to court, call the media, call the police, and file with the BBB and the Federal Transportation Dept. He finally sent me a copy of the receipt of what I have paid. But still no contract. So I contact my attorney and he says to pay the balance and get the stuff from storage. September 4th-Today is my move-in date and still, I have no contact from the company. I text Jack and ask him where I could pay the remaining balance of the move to pick up my belongings and have my family help me with my move over the long weekend. He doesn’t get back to me. Sep 5th- I call Jack’s number and he says he’s working on getting me the address of the storage unit where my thighs are and would get back to me. He does not. September 6th- I call Yaron at a number that Jack gave me and Yaron says he’s working on getting me the address as well and once that’s ready that I have to pay via Zelle because that’s the only way to pay. I ask him about my contract and he says it’s in the storage unit with my belongings. So, I still have no belongings and no contract. That is the last I have heard from them. At this point, I am out the 80% I have paid this company, and I still have no contract and no belongings. They are obviously con artists and I will most likely never see my belongings. I am calling the media, taking them to small claims court in Florida and I’ve hired an attorney."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Horrible!!! Instead of their proposed arrival time between 10 & 12 they arrived at 1:45 & left at 5:45 saying they “had another job to go to”. They were not finished so asked them if they would be back the next day to finish & they promised me they would. In the meantime they asked us to remove the packing paper from the unpacked boxes & flatten them. They were supposed to take care of that too but we agreed to accommodate them. After they left I called the main office & left a message asking what time they would arrive the next day. I didnt hear back by the following Morning so I called again & left another message. Its been 2 weeks today & I have called 5 x’s with no responses. I have furniture that has not been put together (a very heavy 2 piece armoire, a bed with a dresser & mirror that are in my dining room, & a heavy 2 piece dining room hutch. They broke a leg off one of the beds, put it together & now it leans to one side. They also broke about 25 pieces of glassware & dishes. I’m missing a glass shelf from my dining room hutch (presumably broken too). And they scratched & gouged several pieces of furniture. I am going to have to hire someone else to come out & finish up what was left undone. I could go on. There’s more but what’s the point!!! They are irresponsible & obviously have no scruples."