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"The equipment was delivered promptly, and the installers arrived shortly after. Chris Hardin and Anthony were the installers. They were very experienced, well trained, knowledgeable, and did top quality work. Both were polite, personable, and treated me with respect. I tend to be a perfectionist and must say if I would have had the skills to do this job myself, I could not have done any better. I have never seen such good quality for any heating and air conditioner replacement in other homes I have owned. In addition to replacing the furnace and air conditioner units, some other items that were replaced were: suction and liquid lines, the exterior breaker box, condenser pad, furnace vent, insert in the vent going up the chimney, and the condensation pump and hose. The old furnace was situated such that there was not much room to change the air filter and perform maintenance. The new furnace was repositioned to eliminate that problem. This involved rerouting the electrical cable to the furnace switch and partially extending the gas line. My previous coil was never a tight fit over the furnace and therefore, cool and warm air escaped. Special care was taken to tightly mount the new coil and thoroughly seal it with silicone. Some insulation was even used around ducts nearby. All the old equipment, including the condenser pad, was hauled away. The work area was cleaned up well after completion."

"Fantastic! Will be using them again"

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"It was a very bad experience. The work took 16 months to complete. There was almost no communication. No answer to phone messages, emails or texts. Final invoice was much greater than original estimate. The additional work was completed without any communication to me ( the homeowner)."

"In general the process went well and the convenience of on site repair would convince us to use them again. However a two week expected delivery turned into a four week timeline, and we were only made aware of the issue and delay by us making the call instead of them contacting us. Both the inspection visit and the installation visit were over an hour later the scheduled time but the technician did call a short time before his arrival. The repair job will require us to make some cosmetic repairs to the window and also fix a couple missing nails."